Front Desk Reception Administrator

The Front Desk Reception Administratorcontributes to the success of the Company by performing reception duties in accordance with Company standards of excellence and professional and ethical conduct. Performs vital functions as the first point of contact for customers, visitors, and vendors, and liaison for employees and leadership. US Citizenship is required to apply. Position is located in Falls Church, VA. This position requires you to be on-site.
Principal Accountabilities

• Maintain a high level of professionalism while welcoming and signing in/out visitors, customers, vendors, and employees via electronically (iLobby app) or manually, determining the nature and purpose of the visit.
• Screen calls and take messages; forward to the appropriate person(s)/department(s) to determine the best course of action.
• Maintains security by following procedures, monitoring logbook, and issuing building and various access cards for garage parking and/or visitor badges.
• Coordinate and organize meetings, reserve conference rooms via Microsoft Outlook, and maintain organization's business equipment.
• Assist employees with reserving offices and workstations via HqO app.
• Interact well with and respond appropriately to high-level personnel both inside and outside of the organization to include senior level management, government officials, foreign dignitaries, commanding officers, etc.
• Order, inventory, and stock kitchen/office supplies in designated areas.
• Receive, sort, stamp and distribute incoming mail and packages to the appropriate person(s)/department(s).
• Serves as administrative liaison with others within and outside the company regarding administrative issues and performs additional administrative duties, as required.
• Performs other duties as necessary.

Knowledge & Skills

• Demonstrated proficiency in administrative and clerical procedures.
• Demonstrated proficiency in customer service principles and practices.
• Demonstrated proficiency in Microsoft Outlook and relevant software applications.
• Excellent verbal communication skills, at ease with heavy telephone use and understanding of voice tone and presence. Ability to present a professional and polished Company image in all dealings with customers and the public.
• Excellent organizational skills.
• Excellent interpersonal skills with the ability to interact effectively with all levels of management.
• Ability to exercise independent judgment in emergency situations where appropriate personnel are unavailable.
• Self-starter with minimum supervision.

Experience & Education

• High school diploma required.
• Five (7) years of reception and/or administrative experience required, preferably in a corporate environment.
• US Citizenship is required

Physical Requirements/Working Environment

• Works in normal office environment with controlled temperature and lighting conditions.
• Must be able to remain sitting for extended periods of time.
• Ability to lift and move packages up to 20 pounds.

Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
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