Front Desk Reception

Hospital Services Clerk: SUNY Upstate
Various departments

1st shift and 2nd and 3rd Shift available.

Job Summary:

• Hospital Patient Services Clerks perform a wide variety of routine clerical duties in outpatient hospital/clinical settings where there is frequent contact with patients and their families (e.g., admissions; emergency room; billing; etc.).
• Incumbents interview patients to obtain financial information, medical data, and personal histories.
• Arrange and schedule appointments.
• Explain appointments and hospital procedures to patients.
• Direct patients to the appropriate locations and coordinate with various hospital departments to ensure efficient patient flow. Arrange patient transportation for hospital admissions.
• Ensure the safe handling of patient valuables.
• Issue information for birth and death certificates.
• Accept and process patient payments.
• Perform related medical record functions.
• All incumbents perform various duties and functions in conjunction with the overall operation of a facility and/or location to which they are assigned

Minimum Qualifications: Associate's degree in related field; or high school degree/GED with one year clerical and/or clinical work experience in a health care setting.

Preferred Qualifications: Experience in EPIC and ambulatory knowledge preferred.

Job Type: Full-time

Salary: $21.00 - $24.00 per hour

Benefits:

• Paid time off

Healthcare setting:

• Clinic

Schedule:

• 10 hour shift
• Rotating weekends
• Weekends as needed

Work Location: In person