Front Desk Medical Assistant

The Magna Surgical Center, one of the Midwest’s leading outpatient surgical centers, seeks a Customer Service Assistant with strong communication skills interested in working in healthcare as a primary liaison to patients and other customers. Motivated service-oriented candidates with experience in healthcare, hospitality, retail, and other customer-facing roles will be strongly considered.

Ideal candidate would possess:

• Certification as Medical Assistant
• Interpersonal skills
• Desire to work with patients
• Positive & Collaborative attitude internally and externally
• CPR certification

Job Requirements:

• Welcoming patients and other customers and acting as a resource to enhance their experience at the Center whether in person or on the phone.
• Assists in admitting patients in an accurate, thorough, and timely manner according to policy and procedure.
• Administrative duties such as working with patient charts, assisting with scheduling of patients, collecting payments, and answering incoming phone calls
• Gathers and updates accurately financial, insurance, and personal demographic information.
• Collects self-pay portions and deductibles of bills, and records in manner.
• Liaison with other departments and physicians to communicate patient updates and status.
• Work closely with the clinical department to ensure patient charts are created and completed in a timely manner.
• Schedules surgical procedures independently and with the collaboration of the Assistant Administrator and Medical Director.
• Updates and maintains medical records and filing.
• Assist with completing the tasks described to be completed during patient intake as per “intake procedure". These include specimen testing, minimal phlebotomy, obtaining vital signs and updating patient medical information.
• Assisting the RN with admission and discharge of patients as needed
• Transporting patients to their cars
• Turnover of patient rooms
• Inventory and restock medical office supplies
• Bilingual (Spanish Preferred)

Experience:

• High School graduate or equivalent and 1-2 years of related experience.
• Medical Assist Certification (required)
• Current CPR Certificate.

Job Type: Full-time

Pay: $18.36 - $24.48 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Continuing education credits
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid orientation
• Paid time off
• Referral program
• Vision insurance

Healthcare setting:

• Ambulatory surgery center
• JCAHO accredited facility
• Outpatient

Medical specialties:

• Surgery

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Work Location: In person