Front Desk Hotel Clerk

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Perform night audit duties, including reconciling accounts and preparing reports
- Maintain a clean and organized Front Desk area

Qualifications:
- Previous experience in a Front Desk or guest service role preferred
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using computer systems for reservations, check-ins, and other Front Desk operations
- Bilingual/multilingual skills are a plus
- Knowledge of hospitality management or hotel operations is an asset

We offer competitive pay rates and opportunities for career growth within our hospitality organization. If you are a customer service-oriented individual with a passion for the hospitality industry, we would love to hear from you. Apply now to join our team as a Front Desk Agent!

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift

Work setting:

• In-person

Ability to Relocate:

• Rocky Mount, NC 27804: Relocate before starting work (Required)

Work Location: In person