Front Desk Guest Service Agent - Full-Time 2Nd Shift

Holiday Inn Express (located next to the Quad City International Airport) is currently adding a Full-
TimeFront Desk Guest Service Agent to our team! We are looking for an individual who is able to work Second-Shift. (3-11 pm, 5-11 pm) Must be available to work weekends.

Hotel Address: 2100 69th Ave., Moline, IL 61265

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate five hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.

Essential Duties and Responsibilities:

• Provides high-quality customer service.
• Handles guest reservations.
• Answers and transfers phone calls.
• Handles guest check-ins and outs along with questions, complaints, etc.
• Other duties as required with the department.

Qualifications and Requirements:

• Previous hotel or relevant customer service experience.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to work a flexible schedule including weekends and holidays.

EOE/AA/Disabled Veteran