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Form of workJob Description
For over 60 years, APEX Technical School has been committed to helping students get the training they need to pursue the career of their dreams though our unique program of both theory and hands-on instruction.
Every day, we set the standard for pristine hospitality and service towards our students, faculty, and staff. We pride ourselves on delivering excellence in the care and comfort of our guests.
The role of our Front Desk Greeter is to provide all guests with information and direction regarding property amenities, services, hours of operation, and local areas of interest and activities. Additionally, you will identify and explain room features to guests and ensure that any outstanding requests or problems from the previous day receive priority and are resolved. You’ll also be held accountable for ensuring a safe and healthy work environment.
Essential Duties and Responsibilities:
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager
- Ensure uniform and personal appearance are clean and professional
- Must field all phone calls in a professional manner
- Maintain confidentiality of proprietary information; protect company assets
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation
- Speak to guests and co-workers using clear, appropriate, and professional language
- Partner with and assist others to promote an environment of teamwork and achieve common goals
- Comply with quality assurance expectations and standards
- Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g. to identify defects or possible safety risks)
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Benefits:
- Monday-Friday work week
- Located near convenient transportation
- Paid Vacation and Holidays
This job description is not intended to be construed as an exhaustive list of functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned as deemed appropriate. This document does not represent a contract of employment, and the employer reserves the right to change this job description and/or assign a task for the team member to perform as the employer deems appropriate.
We are an Equal Opportunity Employer and we consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, special disability, or medical or veteran status in accordance with federal law. Returning Citizens are encouraged to apply. In addition, the employer complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which its employees reside.
For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society’s most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency.
The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.
The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded, and delivered.
