Front Desk Dental Receptionist

EXPERIENCE:

• Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems.
• Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.
• Knowledge of insurance rules and regulations including eligibility and referral requirements.
• Knowledge of HIPAA Guidelines.
• Experience with processing payments and refunds.
• Computer knowledge, including Windows based programs.

SKILLS:

• Skill in customer service
• Skill in communicating effectively with physicians, clinical staff, and the public.
• Skill in establishing good working relationships with both internal and external customers.

ABILITIES:

• Ability to maintain patient confidentiality.
• Ability to communicate with upset and frustrated patients while consistently providing excellent customer service. Demonstrate empathy, concern, good listening skills, and compassion for all patients.

Job Type: Full-time

Pay: $14.00 - $22.00 per hour

Expected hours: 32 – 38 per week

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• dental terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Relocate:

• New Iberia, LA 70563: Relocate before starting work (Required)

Work Location: In person