Front Desk Dental Office

```Duties```

- Greet and welcome patients or visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Collect and update patient information, including insurance details
- Verify insurance coverage and assist with insurance claims processing
- Maintain patient records and ensure confidentiality of sensitive information
- Handle incoming and outgoing mail, emails, and faxes
- Assist with administrative tasks such as filing, data entry, and organizing documents
- Provide excellent customer service and address patient inquiries or concerns promptly

```Experience```

- Previous experience in an administrative role is preferred
- Strong phone etiquette skills with the ability to handle a high volume of calls
- Excellent proofreading skills to ensure accuracy in written communication
- Ability to transcribe information accurately and efficiently
- Proficient in using Google Suite or similar software for email, calendar management, and document creation/editing
- Familiarity with computerized medical office systems is a plus
- Experience working as a medical receptionist or in a Dental Office is highly desirable
- Customer support experience is beneficial

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.

Please submit your resume highlighting relevant experience to be considered for this position.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 32 – 36 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person