Front Desk Customer Service.

We are hiring a Front Desk Customer Service for a local distribution company located in McAllen, TX. They will manage customer queries and complaints. Assist with orders/order processing, collect payment by phone or in office and other basic clerical duties. This is a great entry level position with opportunity for growth! Long term position, work hours are 8am - 5pm Monday - Friday with alternating Saturdays. Start date: ASAP. ...

Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers via phone and email
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions
Processing orders, forms, applications, and requests
Keeping records of customer interactions, transactions, comments and complaints
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the customer service process
Ensure customer satisfaction and provide professional customer support.
Working hours: 8:00 AM - 5:00 PM
Skills:
Proficient skills with PC environments, emails and phone.
Bilingual required
Education:
High School
Experience:
1-4 years
Qualifications:
Customer Service Representative Requirements:
High school diploma, general education degree or equivalent
Ability to stay calm when customers are stressed or upset
Comfortable using computers
Experience working with customer support
If you are passionate about helping others and thrive in a fast-paced environment, this is the job for you!
Apply today and text Front Desk to 956-961-4298 when you are done!
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. No one works harder for you than Spherion. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).