Front Desk Concierge (On Call - As Needed!)

We are searching for Front Desk Concierge to join our team! If you enjoy working in an environment where patient and quality care come first, this may be a good fit for you!

Position Summary:
This position is responsible for enhancing resident services and providing up-to-date information in an efficient and timely manner as well as greeting residents and visitors, answering the telephone and responding to both routine inquiries and emergencies, relaying calls to the proper department and performs a variety of related clerical duties.

• Position Schedule: PRN– On Call to help cover Front Desk vacations, flexible on weekdays and weekends.
• Position Location: 16455 E. Avenue of the Fountains | Fountain Hills, AZ 85268
• Compensation: $16.00-18.00 per hour, depending on experience.

Essential Functions:

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Use proper telephone skills.
• Ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Ensure that incident reports, concern reports, and other appropriate communication have been completed.
• Maintain visitor sign in/out book, reservation book for guest rooms, and complete maintenance request work orders.
• Complete daily check-in procedure.
• Maintain emergency contact information.
• Receive packages, plants, prescription drugs, etc. and deliver/hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• Inform supervisor of any resident issues or concerns.
• Assist other departments with administrative functions.
• Complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
• Attend all required training, in-service, and staff meetings.
• Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
• Adhere to all policies and procedures
• Perform other duties as assigned.

Note: The essential functions outlined in this job description are intended to describe the general content and requirements of the position. They are not intended to be an exhaustive statement of all duties, responsibilities or qualifications associated with the position.

Company Summary:
At Fountain View Village, you can leave the hustle and bustle in the distance and enjoy the easy-going freedom and peaceful charms of life in a small desert town. With close proximity to Scottsdale, residents can also enjoy all of the beautiful sites and views the area has to offer.

At Fountain View Village, our employees drive everything we do. Our dedicated and passionate staff provide a level of care and service that our residents have come to know and love. Our caring approach matched with a superior level of service helps our residents live happier, healthier lives. By joining our team, you will have the opportunity to provide an unmatched level of service that you will not find anywhere else!

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 1 – 5 per week

Benefits:

• Employee assistance program
• Flexible schedule

Schedule:

• Weekends As needed

Work Location: In person