Front Desk Concierge

Company Overview:

We are seeking a highly motivated and customer-focused individual to join our corporate office as a Front Desk Concierge. Our company is a leader in Real Estate Management, dedicated to providing top-notch services and maintaining strong relationships with our clients. As a Front Desk Concierge, you will play a crucial role in ensuring smooth day-to-day operations by assisting with tenant issues, administrative tasks, and providing exceptional support to our team and visitors.

Position: Front Desk Concierge (Bilingual)

Pay: $19-$22/hr (wage dependent on experience)

Work Hours: 8:00 am - 5:00 pm, Monday through Friday

Responsibilities:

• Reception Duties: Greet visitors, employees, and clients with a warm and professional demeanor. Manage the Front Desk, ensuring a positive and welcoming environment at all times.
• Bilingual Communication: Utilize your fluency in Spanish to assist non-English speaking clients, employees, or visitors, ensuring effective communication and understanding.
• Tenant Issues: Respond to tenant inquiries and concerns promptly and professionally. Liaise with relevant departments to address and resolve any issues efficiently.
• Mailing and Packages: Handle incoming and outgoing mail and packages, ensuring proper distribution to respective recipients.
• Phone Management: Answer and direct phone calls efficiently, providing accurate information or transferring calls to the appropriate departments or personnel.
• Travel Arrangements: Assist employees with travel bookings, hotel reservations, and itinerary planning, ensuring smooth travel experiences.
• Administrative Support: Provide general administrative assistance to various departments, including data entry, document preparation, and filing.
• Maintain Office Supplies: Monitor and restock office supplies as needed to ensure smooth operations.
• Calendar Management: Assist with scheduling and coordinating meetings, appointments, and conference room bookings.
• Building Security: Monitor and authorize visitor access while maintaining a secure environment.
• Maintain Reception Area: Ensure the reception area is organized, clean, and presentable at all times.
• Coordinate travel arrangements for team members, including booking flights, accommodations, and transportation, ensuring seamless and efficient travel experiences

• • (Note: The above job description is a general outline of the responsibilities for the Front Desk Concierge position. Duties and responsibilities may evolve over time based on the needs of the company.)

Requirements:

• High school diploma or equivalent.
• Proven experience as a receptionist or in a similar customer-facing role.
• Bilingual proficiency in Spanish.
• Excellent verbal and written communication skills in both English and Spanish.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong interpersonal skills and a friendly, customer-oriented attitude.
• Ability to maintain confidentiality and exhibit professionalism at all times.
• Prior experience in handling administrative duties is a plus.

Join our dynamic team and contribute to the success of our corporate office. If you have excellent communication skills, an enthusiastic approach to customer service, and the ability to thrive in a fast-paced environment, we would love to hear from you.

To apply, please submit your resume and a cover letter highlighting your relevant experience and language skills.

Note: The above job description is a general outline of the responsibilities and requirements for the Front Desk Concierge position. Duties and responsibilities may evolve over time based on the needs of the company.