Address
Form of work
SalaryFront Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a timely and courteous manner
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Perform night audit duties as required
- Maintain a clean and organized Front Desk area
Skills:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Proficient in using phone systems and handling phone etiquette
- Knowledge of hotel operations and hospitality management
- Ability to multitask and prioritize tasks effectively
- Bilingual or multilingual skills are a plus
- Strong problem-solving abilities to handle guest issues or concerns
- Attention to detail to ensure accuracy in guest information and reservations
- Ability to work well in a team environment
Join our team as a Front Desk Agent at our hotel. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring guest satisfaction. We offer competitive pay, opportunities for career growth, and a positive work environment. Apply now to be part of our dedicated team!
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 24 per week
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed
Work setting:
- In-person
Language:
- Spanish (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person
