Front Desk Agent/ housing the homeless
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room changes, and other requests
- Handle guest complaints or concerns with empathy and professionalism
- Process payments and maintain accurate records
- Maintain a clean and organized Front Desk area
- Collaborate with other hotel staff to ensure guest satisfaction
-cleaning, keeping up the outside, trash, sweep,mop
Skills:
- Excellent communication and customer service skills
- Proficient in using phone systems and computer software
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Ability to remain calm and composed in stressful situations
We offer competitive pay, flexible scheduling, and opportunities for career growth. If you are a friendly, customer-oriented individual with excellent communication skills, we would love to hear from you!
To apply, please submit your resume and cover letter to [email protected]
Job Type: Part-time
Pay: $13.67 - $14.50 per hour
Expected hours: 24 per week
Benefits:
- Employee discount
Schedule:
- 12 hour shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person