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SalaryJob Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. the patiants insurance benefits .Make appointments and check If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to inquiries in a professional manner
- Assist guests with reservations, room assignments, and special requests
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest complaints or concerns with patience and empathy
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
Skills:
- Excellent customer service skills with a friendly and approachable personality
- Strong communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
- Multilingual abilities are a plus (bilingual in English and another language)
- Knowledge of hotel operations and Front Desk procedures
- Ability to handle difficult situations with professionalism and composure
- Attention to detail and strong organizational skills
Please note that all positions at our company are paid, including internship positions. We offer competitive pay rates and benefits packages for our employees.
If you are passionate about providing exceptional guest service and thrive in a dynamic hospitality environment, we encourage you to apply for the position of Front Desk Agent.
Job Type: Full-time
Pay: $18.02 - $19.14 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Every weekend
Work setting:
- In-person
People with a criminal record are encouraged to apply
Ability to Commute:
- Fresh Meadows, NY 11365 (Preferred)
Ability to Relocate:
- Fresh Meadows, NY 11365: Relocate before starting work (Required)
Work Location: In person
