Front Desk Associate

To apply, please submit your resume through our online application portal.
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Front Desk Agent Job Description

Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about the practice and the Doctors
- Handle guest requests and complaints promptly and effectively
- Process payments and maintain accurate records
- Maintain a clean and organized Front Desk area

Qualifications:
- Previous experience in a Front Desk or customer service role required
- Knowledge of medical practice operations and hospitality management is a plus
- Excellent communication skills, both verbal and written
- Proficient in using phone systems and computer software for daily tasks
- Bilingual or multilingual abilities are highly desirable
- Strong problem-solving skills and the ability to handle difficult situations with professionalism
- Ability to prioritize tasks and work efficiently in a fast-paced environment
- Flexibility to work after normal shift time ends if the need arises

We offer competitive pay, opportunities for career advancement, and a positive work environment. If you have a passion for providing exceptional guest service, we would love to hear from you!

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift

Experience:

• Medical Customer Service: 1 year (Preferred)

Ability to Relocate:

• Nampa, ID 83686: Relocate before starting work (Required)

Work Location: In person