Front Desk Agent (M-F 1P-9P Only)

Front Desk Agent

Residence Inn by Marriott is a extended hotel in Woodbury, MN. We are currently seeking a Front Desk Agent to join our team. Our ideal candidate has a positive attitude, enjoys interacting with people, and is eager to learn and grow in a fast-paced environment.

Duties include:

• Greeting and checking in guests as they arrive at the Front Desk
• Answering phones and responding to emails from guests as well as other staff members
• Checking guests in and out, collecting payment, and processing refunds or payments using Apple Pay or credit cards
• Assisting guests with their luggage as they depart the property
• Entering guest information into the proprietary proprietary software used by all guests (i.e., Apple software)
• Filing information in the proprietary proprietary software used by all guests (i.e., Apple software)
• Other duties as assigned

Experience:

• Minimum of 1 year of experience in customer service
• Experience with basic computer software
• Ability to work evenings and weekends required.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Weekends as needed

Work setting:

• In-person

Experience:

• Customer service: 1 year (Required)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Woodbury, MN 55125: Relocate before starting work (Required)

Job-related location requirement:

• Candidates must be within a 25-mile radius.

Work Location: In person