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SalaryWork today, get paid today!Hotel Washingtonbelieves you should bein control of your income, that's why we'reproud to partner withDailyPay, giving you access to your money when and where you need it!
Hotel Washingtonis seeking adynamic, service-orientedFront Desk Agentto join our team in Washington, DC!HWis an organization whosesuccess is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do.We are passionatehotelierseager to add like-minded people to our rapidly growing team!
What's in it for you?When you joinHWyou'llbe part of ateam committed to an inclusive, employee-focused workplacethat isinvested in your development. We want you to feelengaged, empowered,and excited to grow with us.After all,we believeour greatest and most valuable asset is our people!HWprovides a rewarding,fun and flexible workenvironment,excitingperks, a robust benefit package and an atmosphere designed to encourage and promotecareer growthwithin the company.
Our Company:Hotel Washingtonisa division of Schulte Companies,a leadingthird-partymanagement company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovativehoteliersand restauranteursoperating more than200locationsacross 38states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle propertiesand restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focusing on personal recognition
Reviews arrival list daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep Front Desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
EDUCATIONAND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceedexpectations of guests and team members
Excellent time management skills
PERKS/BENEFITS
Work Today, Get Paid todaywithDaily Pay!
Track your daily income with updates after every shift you work
Transfer your earnings instantly or next day
Automatically save a portion of your paycheck
In addition to Daily Pay,Hotel Washingtonoffers a robust selection of perks/benefits that include,but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance,Dependent Tuition Benefits,EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more,and a flexible and fun working environment!
- Hotel Washingtonis an Equal Opportunity Employer.
Compensation: 24.00
