Front Desk Administrator Needed Start March

We are JordanWeber Dental. We take pride in the relationships we build, the health we improve and the smiles we serve. We have a very loyal patient base and an incredibly loyal team. Our work culture has a strong family feeling, and an atmosphere of laughs and “thank yous.” Our Front Desk team has worked together over 25 years and is laughing consistently. Our assistants really keep all our practitioners on track- we have two hygienists and one dentist working each day. We are a small 4-operatory office. We utilize Eaglesoft software.

After 33 years, our dear front office administrator is planning her retirement- In March we will welcome a new administrator, the face to our practice and the first impression & point of contact for patients coming to our office. Our entire office was remodeled in 2023- this new modern space is in downtown Tualatin and we work 7am-4pm with an hour lunch on Monday through Thursday.

Daily tasks include:

-Answering phones and scheduling patients

-Check patients in and out and schedule next appointments

-Check in Lab cases and pull invoices

-Scan lab slips for outgoing cases

-Consistent review of incoming patient text/email messages

-Listen to and follow through on phone voicemail.

Weekly Tasks include:

-Sending billing statements

-Collection calls

Requirements
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and work in a fast-paced environment
- Proficient in using computer systems and software applications
- Previous experience as a Front Desk receptionist, preferably in a medical or dental setting
- Familiarity with medical terminology and dental receptionist duties
- Ability to handle HIPAA information appropriately

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the employer.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 32 – 35 per week

Benefits:

• 401(k) matching
• Life insurance
• Retirement plan

Schedule:

• 8 hour shift
• No nights
• No weekends

Work Location: In person