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SalaryMarcus Lewis Tennis Center is looking for a friendly and positive person to be in charge of operating the Front Desk at our 10 Granite Road, Acton, MA location on weekends (see specific shifts available below). You will be the first point of contact for everyone who enters our facility.
Responsibilities Include:
- Greet members and prospective members
- Answer phones
- Respond to general email
- Learn and understand our software to assist with day-to-day operations (checking members into the club, scheduling courts, answering membership inquiries, processing payments and pro shop sales, etc.)
- Close the facility
- Accept deliveries
- Pro Shop stocking and inventory
- Monitor courts
- Assist all staff with keeping the facility clean and tidy
- Assist with collection of payments due
- Support our tennis pros and general manager
Qualifications:
- Customer service experience
- Reception/Office experience
- Excellent verbal and communication skills
- Energetic and enthusiastic
- Punctual, reliable, and able to keep to a regular schedule
- Professional and respectful to staff and members
- Team-oriented. We all help each other out!
- General computer skills and knowledge (word, excel, google sheets, gmail)
Benefits include:
- Complimentary club membership
- Employee discount on tennis programs
- Walk-on court privileges and complimentary guests
Additional Requirements:
- Excellent customer service skills, energetic, and enthusiastic. Team-oriented with a professional manner and discretion. Excellent verbal and written communication skills. Must be dependable and have a good work ethic and be interested in a long-term position.
Contact: Marsha Whitney, Front Desk Manager
Job Types: Part-time
Pay: From $16.00 per hour depending on experience
- Saturday and Sunday 1:00pm – Close (will vary between 7-9 p.m.)
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
Schedule:
- Evening shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
