Front Desk Administrator

We are looking for dynamic, energizing, and amazing people with a passion to provide an exceptional experience for our members to join our team at Bearpath Golf and Country Club. This position is the first point of contact for our members and is responsible to optimize the lifestyle experience by meeting and greeting each member and guest upon entrance to the club. This position reports to the membership director and will have additional duties and tasks that will include supporting various departments as projects and daily tasks arise. This person will be a team player, will “own” the Front Desk, and be a dependable and consistence presence that members and staff can count on to get the information they may be looking for.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE:

1. Answer phone calls with enthusiasm and excitedly greet and engage members and guests as they enter/leave the club with an eagerness to serve and elevate the member experience.

2. Receive, sort, and distribute daily mail/deliveries.

3. Assist members with questions/concerns regarding Bearpath Golf & Country Club

4. Make event/dining reservations as needed for members.

5. Manage the office supply needs. Keep inventory and order all office supplies and make sure supplies are put away once received.

6. Assist the Membership & Marketing Director with various needs including help in preparing mailings, club marketing, and the ability to answer general questions about membership.

7. Once trained, you will be responsible to utilize Club Essential Software to update the member calendar with all social events for the calendar year.

8. Ability to assist the Catering, Golf & Dining Department with various needs.

9. Make sure the lobby area is clean and neat including sweeping floor daily.

10. You will be responsible for all copy/printers to include scheduling maintenance, taking care of all problems pertaining to operation of all the printers and fixing any problem with regards to printers.

QUALIFICATIONS: You will have an outgoing and engaging personality! To perform this job successfully, you must be able to accomplish each essential duty with excellence. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Technology Skills | Proficiency in MS Word, MS Excel, and MS Office. Adept at sending messages via email and social messaging.

2. Excellent Communication skills- written and verbal. Able to use friendly communication to interact with a wide range of people, frequently exchanging information about member concerns.

3. Organizational Ability | Must think on their feet and juggle many duties at the same time, and setting priorities and developing a plan of action.

4. Office Coordination | Know how to use and maintain office equipment, copiers, postal meters, etc., and repairs take place in a timely manner. Supplies are regularly inventoried and ordered.

5. Administrative Service | Handles requests from other staff members, Golf course needs, banquet needs, etc.

6. Problem Solving Skills | Takes the initiative to resolve the issue to the best of their ability, keeping the member’s best interest at heart.

EDUCATION and/or EXPERIENCE

High School Diploma or higher, or equivalent combination of education and experience.

LANGUAGE ABILITY

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to effectively present information in one -on -one and small group situations to customers, clients, and other employees of the organization.

This job specification should not be construed to imply that these requirements are exclusive standards of the position. Incumbents will follow other instructions and perform any other related duties as may be required by their supervisor.

Job Type: Part-time

Pay: $19.00 - $21.00 per hour

Expected hours: 24 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Weekends as needed

Ability to Relocate:

• Eden Prairie, MN 55347: Relocate before starting work (Required)

Work Location: In person