Front Desk Admin

Winkley is a 5th generation, family-owned company that has been in business for 135 years. Our field of business is in orthotics and prosthetics; and as leaders in our field, we take this responsibility personally, and it shows in the competent, caring service we provide to all our patients.

Our Mission Statement:

To provide our patients with superior quality service and care. To create a work family that employees are proud and satisfied to be a part of. To be a trustworthy organization that providers refer to. To promote a financially healthy company to maintain stability and nurture growth.

We are looking for a caring and courteous team-member to work at a Front Desk position. This important role is the first point of contact in person and on the phone. You will be primarily registering patients with all their demographic information, coordinating appointments, verifying insurance eligibility, and rooming patients.

This is a full-time position, Monday-Friday 8:00 AM to 4:30 PM. A full, competitive, benefits package is offered to all full-time employees.

Qualifications

• A caring and empathetic personality
• Strong communication skills
• Efficient problem-solving abilities, able to work independently
• Self-motivating and well organized
• Detail-oriented, proficient in using computers
• A strong work ethic, a positive attitude, and a willingness to learn
• Resourceful and flexible team player who excels at building trusting relationships with patients, referral sources and colleagues

Responsibilities

• Being a helpful, positive first impression as a representative of Winkley in person and over the phone
• The Front Desk role is to be the first point of contact with patients and those involved in their care by scheduling and coordinating appointments, answering the phone, and developing a positive rapport with patients
• This position requires courteous communication and administrative support to the practitioners, referring physicians, and other medical staff

Main Front Desk Duties

• Answering telephones, scheduling, interacting with patients, and providing/preparing documents for patients as needed
• Creating a strong line of communication between you, our team, and referral sources
• Entering patient information into our medical records system
• Scanning patient documents into our medical record system
• Making sure patient rooms are sanitized when rooming and lobby/Front Desk kept tidy

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• What is your 5 year career goal? Where do you see yourself?
• What interests you about this position?

Experience:

• Customer service: 1 year (Required)

Ability to Relocate:

• Cambridge, MN 55008: Relocate before starting work (Required)

Work Location: In person