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Form of workJob Overview:
The Front Desk associate are the face of our service at the properties we support. They are responsible to consistently, interact with both residents, and guests, while upholding excellence in customer service delivery. May work independently and without direct supervision.
Your Responsibilities:
- Greeting and directing residents, guests, and invitees
- Monitoring and controlling access to the building
- Handling deliveries and packages
- Stands, greets, and engages residents; checks guests and service providers in/out
- Monitoring the fire alarm emergency response system
- Resolving and following up on all complaints/issues
- Maintaining daily records and forms
- Follows safety procedures and strives to maintain a safe work environment
- Other duties as needed.
Skills & Qualifications:
- Critical thinking, problem solving, judgement and decision-making abilities are necessary.
- Ability to maintain positivity and diplomacy in a fast-paced environment.
- Excellent organization, motivation and interpersonal skills.
- Critical thinking, complex problem solving, judgment and decision-making ability.
- Excellent customer service skills
- Ability to communicate and provide guidance.
- Ability to read, analyze and interpret technical procedures, leases and/or regulations
Physical Requirements:
- Ability to work under usual office conditions.
- Ability to work at a personal computer as well as be on the phone for extended periods of time.
- Must be able to stand, sit, walk and occasionally climb.
- Physical demands include ability to lift up to 50 lbs.
- Ability to detect auditory and/or visual emergency alarms.
Additional Information:
- Monday-Friday 8:00am – 5:00pm
- Property specific perks (free access to gym, swimming pools)
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $14.00 Hourly
Disclaimer Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
