front associate and team lead

Overview:

We are seeking a friendly and customer-focused individual to join our team as a Front End Associate. As a Front End Associate, you will be responsible for providing exceptional customer service and ensuring a positive Dine-in experience for our customers. This is a great opportunity for individuals who enjoy working in a fast-paced hospitality environment and have excellent communication skills.

Duties:

- Greet customers with a warm and friendly spirit.

- Assist customers with their purchase if needed, Tea-making, food making, food packing

- Process sales transactions accurately using the point-of-sale (POS) system

- Handle cash, credit, and debit card transactions

- Maintain a clean and organized store

- Answer customer inquiries and provide information about products or services

- Manager's assistant per request.

Requirements:

- Previous retail experience is preferred

- Strong customer service skills with the ability to communicate effectively

- Ability to work in a fast-paced environment while maintaining attention to detail

- Proficiency in English; multilingual skills, especially Spanish, are a plus

- Restaurant or food knowledge is must.

- Excellent phone etiquette and interpersonal skills

We offer competitive pay and opportunities for career growth within our organization. If you are enthusiastic about providing exceptional customer service and enjoy working in a dynamic retail setting, we encourage you to apply for the position of Front End Associate.

Job Type: Part-time

Pay: $12.21 - $16.00 per hour

Expected hours: 30 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person