Franchisee Onboarding Concierge

Job Description:
We are searching for a person who will empower, encourage, and hold accountable the owners and managers of Gideon after-school learning centers. You will work closely with them in their first year to build their business, client relationships, and staff. With a small team of support staff, you will collaborate and problem-solve to guide each center owner and manager toward success, both professionally and personally.
Company Overview:
Gideon Math and Reading is a learning center franchisor with locations across the nation. We strive to provide a quality product and promote superior service at each Gideon center. Gideon is a family owned business, and we aim to bring that feeling to the corporate office in Addison, TX. We love spreading the joy and success of education to students across the nation.
To learn more about us: About Gideon Math & Reading
The Basics:

• In-person
• Part-time (can become full-time)
• Flexible schedule during business hours
• $20-$25 / hr

Responsibilities:
You will work one-on-one with up to ten owners or managers throughout a month. You will host regularly scheduled calls to prepare new franchisees for their Gideon Math and Reading Center. This will include project managing, identifying wins and opportunities for improvement, and troubleshooting. You will assist in many aspects of owning a Gideon center: business, technologies, as well as soft skills and relationship building. Some admin work may be required.
Qualifications / Skills / Experience:

• Love seeing others succeed and even more, you love helping them reach that success
• Detail-oriented whether its grammar, an Excel sheet, or a certain phrase used in a conversation
• Organized without issue to keep others on track
• Strong communication skills, both verbal and written,
• Communication style is assertive, firm, yet friendly; You don't shy away from hard conversations
• Able to use resources or ask for help when presented a problem or challenge
• Open to learning and growing even if it is out of your comfort zone
• Excited to grow with a company
• Retail, coaching, or consulting experience preferred
• Knowledge of Microsoft Office Suite (including, not exclusive to Teams, Excel, Outlook) preferred