Franchise Business Coach

COMPANY OVERVIEW:
Scenthound is the first membership-based franchise providing affordable and accessible wellness-focused dog care. Dogs need consistent care to keep all their parts healthy, from their Skin and Coat to their Ears, Nails, and Teeth. At Scenthound were committed to providing every dog with the care necessary to help maintain their health and keep them clean and happy. Franchising since 2019, our revolutionary concept, technology-driven strategy, and proven model are fueling rapid nationwide growth. On pace to have over 150 locations open by the end of 2024, Scenthound is establishing itself as the preeminent solution for routine and preventive dog care.
POSITION SUMMARY:
A Franchise Business Coach is the main point of contact for franchisees in their region. The FBCs coaching and support focuses on three primary functions: pre-opening and Scenter development support; post-opening support and coaching focused on operational stability and profitability; and adherence to Scenthound Brand Standards. This position reports to the Director of Franchise Support.
RESPONSIBILITIES:

• Monitor and track compliance with multi-unit development agreement schedules and contract required opening dates.
• Provide weekly support and management of Scenter pre-opening projects, with a focus on timely completion of project milestones, training resources, hiring, membership pre-sale, and adherence to Brand Standards.
• Travel to all Scenter openings within region to provide onsite support and training in preparation for Friend and Family and Grand Opening of Scenter.
• Be the main point of contact for all Franchise Partner support needs.
• Monitor, review, and coach Franchise Partners on business metrics, key performance indicators, and profit and loss analysis. Provide coaching to achieve operational stability and profitability using metrics and relevant KPIs.
• Serve as advocate for Franchise Partners by providing feedback, recommending process-improvements, and identifying system-wide opportunities to Scenthound Scentral teams.
• Conduct regular Operations Performance Check and create action plans based on outcome.
• Verify Franchise Partner compliance with all Scenthound Brand Standards through monthly and quarterly promotions, operational standards, and system-wide changes.

REQUIREMENTS:

• 3+ years in previous Franchise Business Coaching role or similar experience
• Bachelors Degree Preferred
• Strong relationship / people management and coaching skills
• Ability to create and implement strategic changes and processes for internal and external use
• Travel required up to 50%

BENEFITS:

• Health insurance with generous company contribution
• Dental insurance
• Vision insurance
• Paid time off
• Company Paid Life and AD&D Insurance
• Short Term Disability
• Health Care FSA & Dependent Care FSA
• 401k plan
• Free grooming services for your dog
• Energetic, fun, loving work environment
• Unlimited growth potential with an expanding business

This is a remote position.