Framing Customer Service Technician

Job Summary: The Framing Customer Service Technician is a skilled laborer that can communicate with homeowner’s, builder rep’s and other trades to solve the homeowner issues.

Essential Duties & Responsibilities:

• Meet scheduled appointments with a good attitude and presentable appearance.
• Evaluate the conditions in order the present a plan to resolve the issue.
• Be able to communicate with the homeowner the plan in a simple manner.
• Work with other trades to complete any necessary work.
• Complete the work in a timely manner.
• Clean up the home after the work is done.
• Be able to investigate the source of the homeowner issues if they are not framing related.
• Communicate with manager any customer concerns/problems.
• When not attending homeowner appointments, work in the production homes or at the corporate office is expected.

Must Have:

• Valid Driver’s License.
• OSHA 10 Hour Certification.
• Experience in the framing/carpentry – 1 year preferred.
• Tools required for the trade.
• Spanish Speaking (Preferred but not required).

Company Provided:

• Work Truck with Gas Card.
• Company Branded Work Shirts.
• Ladders – 8’ and Extension.
• Additional Tools can be purchased through employee program.