Foster Care Licensing Supervisor

Under the assigned Director of Programs, the Foster Care Licensing Supervisor is responsible for the supervision of the licensing team and delivery of services in assigned program in accordance to program guidelines.

Essential Duties and Responsibilities

• Manage, develop, and train the licensing team, while providing weekly supervision; 
• Build a cohesive team and maintain positive employee morale;
• Review all written documents generated by staff
• Ensure that the required documents are in case file
• Participate in various collateral and community groups to promote agency programs and to network with the community, creating community linkages and opportunities. 
• Complete various outcomes reports as required
• Participate in required meetings and trainings with funding source
• Provide staff with training, education, ongoing supervision, and support
• Ensure adherence to contractual obligations with the funding source
• Handle client, staff, caretaker, and/or collateral complaints and grievances
• Conduct regular unit meetings with staff
• Participate in agency management meetings and work groups
• Assist CQI in the development of agency documentation to enhance programming and to meet the requirements of the funding source policies and procedures
• Work to ensure quality of service and the achievement of program outcome goals
• Oversee the operations of the employee selection, training, and orientation processes; 
• Manage the intake and referral process within the program;
• Stay abreast of all agency, federal, and state regulatory requirements related to Foster Care, Licensing, and State Adoption; 
• Provide direct service in the absence of assigned staff
• Manage a 24-hour response system, which may be for referral intake and/or placement needs
• Ensure adequate client contact is maintained in accordance with specific program guidelines and the minimum required contact hours are achieved each month
• Ensure staff at all levels are closely monitoring child and client safety and are appropriately responsive to any situation posing a risk to, or by, a client
• Complete and submit performance appraisals in a timely manner
• Maintain a positive organizational culture
• Perform duties independently
• Perform other related duties as assigned

This list of essential functions is not to be exhaustive. One Hope United reserves the right to revise this job description as needed to comply with actual job requirements.

Qualifications

Education

• MSW/MA degree or related

Experience

• 5+ years of child welfare experience required
• 2+ years of direct work as a Foster Care Licensing Representative preferred

Licensure

• CWEL, CANS, CERAP, 402 Child Care Act required

Other

• Valid driver's license and acceptable driving record with OHU required levels of coverage for auto insurance; position is located in the Champaign or Charleston office
• Physical Exam/TB

Required Skills

1. Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
2. Highly organized, yet flexible, and can handle multiple priorities/projects well; ability to manage tight deadlines
3. Ability to function well in a team environment
4. Ability to demonstrate project management, organizational, analytical, and presentation skills
5. Ability to respond promptly to customer needs; solicits customer feedback to improve services
6. Resourceful in researching issues and developing solutions with minimal supervisor
7. Excellent interpersonal and effective communication skills (verbal, written, effective documentation, listening)
8. Demonstrated ability to build professional relationships
9. Demonstrated problem-solving techniques
10. Ability to coach, manage and develop team members
11. Ability to exercise discretion and ensure confidentiality

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if need; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, and copier. The employee is occasionally required to move items up to 50 pounds. The employee works in varied residential environments based on assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. While performing the duties of this job, the employee may frequently drive an automobile, taking clients to appointments, in the local and regional area. Occasionally, travel is outside the local area and overnight

We Invest in You!

• Tuition assistance up to $2500 per year
• Up to 4 weeks paid Vacation Days; up to 6 paid Personal Days and up to 5 paid Sick days annually
• Medical, dental, vision, retirement plan, health savings account, and short-term disability options
• Agency paid life up to $50K based on salary
• Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Agency paid long term after 1 year of employment
• Career ladders, professional development, and promotion opportunities
• Free LCSW and LCPC Supervision hours available in some locations

A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?

• 800 talented professionals strong, serving 10,000 children and families in Illinois, Wisconsin, Missouri, and Florida
• Fiscally stable, $50 Million agency-- strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace.  One Hope United participates in e Verify.

In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a Covid-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.

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