Position Summary

Crescent Forklift Leads are responsible to coordinate the team of FLO's to move the necessary materials throughout the warehouse in an effective, efficient, and very safe manner.

FLO Leads are responsible for ensuring each FLO is motivated and competent in providing the necessary logistics services to our internal and external customers. The FLO Leader processes will operate as outlined in the Crescent Way- 3 P's:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well

Essential Duties and Responsibilities

Safety

• Read and understand Doing it Safe
• Ensure every FLO understands all safety requirements and complies with all safety requirements
• Participate and promote Safety Observations – do not walk by any unsafe act or behavior
• Operate a clean and organized warehouse
• Complete forklift inspection and trailer inspection forms accurately and according to procedure

People

• Recognize and motivate talented FLO's to become fulltime members of the Crescent team
• Train / mentor all FLO's to hit / maintain their targeted moves per hour and to reach their maximum potential
• Provide feedback to the supervisor to support meaningful FLO assessments
• Motive and encourage the FLO's to level up and grow with Crescent
• Work closely with support staff such as Technicians, Manufacturing Engineering, Production Supervisor, Materials/Warehouse to resolve issues

Productivity

• Assign workflow according to business demands and staffing to ensure productivity targets are met
• Communicate with Production to prioritize, pull and stage inventory accurately and according to procedure to ensure efficient line operation
• Communicate with shipping and receiving to control the docks
• Recognize and motivate FLO's that perform productively

Quality

• Assure outbound trucks are loaded according to Crescent and Customer requirements with consideration for weight, balance and load security
• Report all safety, quality, near misses, accidents, mistakes and product damages accurately and according to procedures
• Ability to audit processes, load expectations, and GMP's
• Data Integrity - Ensure the integrity of lot code is maintained through every product movement process

Customer Value

• Complete paperwork and any associated administrative tasks related to the operation, from updating records to show what's been completed to noting any issues
• Identify and support continuous improvement efforts with Operations Supervisor

Financial

• Encourage ideas from the team to continually improve the productivity, GMP's, and RSW
• Continually seek out means to remove sources of waste throughout the warehouse

Cultural Competencies

Do It Right

Doing what is right for our customers, doing what is right for our company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Identifier and champion of change opportunities, adept at countering resistance to change and an advocate for continuous improvement
• Follows up to ensure quality task completion

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our people's opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Able communicator—good clarity, balanced talker and listener
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs. blame oriented

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone. At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Systematic trainer, willing and able to develop people
• Able to follow structure where it exists and create structure where it does not
• Resilient—able to deal with the unexpected, not easily flustered

Work Environment / Physical Demands

Fast paced environment, requiring FLO Leaders to follow specific guidelines and instructions, inspiring a group to operate as a team to meet a set production goal. The ability to establish repetitious routines, monitor and adjust as required.

• Ability to frequently sit, stand, walk, reach with hands and arm's length, climb or balance, stoop, kneel, and crouch
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds
• Posses the necessary level of hand / eye coordination to safely operate industrial equipment

Knowledge, Skills, & Capability

• The ability to read instructions and perform simple math
• Confident and able to both make decision and ask for support
• The ability to communicate and balance talking with listening, inspiring People to achieve results
• Being self-motivated and motived by achieving set targets while continually seeking out opportunities to eliminate waste. Ability to accept and embrace change
• Determining how information fits together and how the information relates to production efficiency.
• The ability to break a problem down into steps and produce a logical timely solution
• The ability to manage one's time effectively, schedule and prioritize tasks in accordance with the demands of the day

Systems Usage

• Pack Manager
• Kronos
• SAP

Performance Metrics and Trends

• Moves per hour
• Incidents and accidents
• Completed Safety Observations
• Pack-Manager Data Entry & Errors
• Absenteeism
• Overall FLO team's motivation and
• On-time/ timely

Qualifications

Education & Experience:

• High school diploma and 2 years of related experience, or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Experience with Microsoft Office (Word, Excel, Outlook).
• Ability to communicate effectively through oral and written communications

Preferred Qualifications:

• Experience leading teams or projects strongly desired
• Regulatory cGMP manufacturing experience
• Lean manufacturing and continual process improvement experience

We will absolutely know the FLO Lead is successful if they can:

• Operate a safe risk-free warehouse
• Achieve all Productivity and Quality targets
• Develop a motivated and competent team

By completing this application, you are acknowledging the following:

• I am at least 18 years of age of older
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis