Footwear Dept Team Lead- Full Time

FOOTWEAR SALES TEAM MEMBER

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. From the kids on the soccer field to the marathon runner, the Footwear Team Member will assist Academy’s diverse customer base in finding the right shoes for the whole family. Through this important work, the Footwear Sales Team Member impacts customer satisfaction, store profitability, and Academy’s Purpose.

Education: High school diploma or general education degree (GED) preferred.

Work Experiences: Previous related work experience preferred.

Skills:

• Excellent customer service orientation

• Effective problem solving and communication with customers and team members

• Ability to connect build and engage with our customer base that bonds with friends, family and community through the challenge of sports and outdoors pursuits

• Ability to execute multiple tasks with superior organizational skills and detail orientation

• Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.

• Proficiently use basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form.

Responsibilities:

• Provide prompt and friendly service to all customers.

• Drive sales through exceptional customer service skills, sales techniques and store knowledge to connect customers with the right products.

• Zone footwear merchandise; re-work footwear area to ensure store conditions are meeting or exceeding expectations through processes (such as recovery, mismate, etc.).

• Support customers in all segments of footwear with requests such as SKU or price lookups.

• Read, understand and follow company policies, procedures and safety rules.

• Adhere to company work hours, polices, procedures and rules governing professional staff behavior.

• Duties may change and team members may be required to perform other duties or roles as assigned.

Physical Requirements & Attendance

• Ability to work a flexible work schedule including nights, weekends and holidays needed.

• Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds.

• Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds.

• Occasionally required to sit, climb, balance and lift 41 to 60 pounds.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Application Question(s):

• Are you above the age of 18?

Work Location: In person