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SalaryThe Temecula/Vail Lake KOA is an outdoor campground destination looking for enthusiastic people to join our Food Service team. Located in beautiful Southern California among a grove of oak trees, we are a year-round park offering camping close to the Temecula wine country, beautiful Vail Lake, and miles of mountain bike, horse, and hiking trails. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment, and helping families create memories to last a lifetime we want to talk to you!
RESPONSIBILITIES
- Ensures customers receive a high level of service consistent with our customer service philosophy
- Communicate with all staff and management using Microsoft Teams
- Enforce campground policies and implement solutions consistent with goals of park
- Proactive guest management to ensure positive environment for all guests
- Coordinate with Guest Service staff for problem resolution when applicable
- Utilize creative problem-solving skills
- Prepare breakfast, lunch & dinner depending on the season in a café style Food Service kitchen
- Be comfortable using a variety of kitchen appliances and utensils
- Food prep for all meals during shift
- Cashier and process orders
- Assist with perishable and non perishable inventory on a weekly basis
- Complete TIPS training for responsible Alcohol Service
- Serve beer, wine, and spirits in the Cafe
- Serve Beer, Wine and spirits as needed for catering events on grounds
- Prepare and serve food and beverages in and around property
- Clean and maintain food prep area according to Health Code
- Clean all appliances and equipment daily
- Dishwashing and sanitizing
- Other duties as assigned by manager
- Good customer service and communications skills
- Ability to multi task and prioritize
- Able to work with others and work independently
- Professional Appearance and attitude towards guests and fellow team members
- Communicate professionally and patiently
- Be on your feet during shift and able to lift at least 30 lbs.
- Ability to thrive in a fast-paced environment
- Actively communicate both verbally and written
- Have or acquire a Food Handler’s Permit
- Comfortable serving alcohol
This position reports to the Food Service manager and is a part time year round position with an expected 10-30 hours per week depending on campground occupancy. The working hours for this role can range from 7am-10pm Mondays thru Sundays including holidays, but will regularly be Thursday - Sunday in the evening. It comes with a starting pay of $16 and up depending on experience as well as pooled tips.
