Food Pantry Specialist

Position Objective

The Food Pantry Specialist leads the effective and efficient daily operations of the Food Pantry and provides customer-friendly service to our guests, in a positive environment. We offer the services of our Crisis Navigation personnel, when available, to assist our guests in getting connected with needed resources.

Essential Responsibilities

Ø Management of pantry food processes, including, but not limited to ensuring adequate supply of food items, receipt of donated food, monitoring inventory, removal of outdated items and timely communication of needs with supervision.

Ø Greet and welcome Food Pantry guests, in-person and via phone.

Ø Conduct intake of persons seeking assistance, enter information into client tracking database. If applicable, determine eligibility for services.

Ø In collaboration with our volunteers, explain our Food Pantry procedures and assist guests with shopping.

Ø Train and supervise pantry volunteers.

Ø Ensure the cleanliness and organization of the Food Pantry.

Ø Track appropriate data for monthly statistics, grant and other reporting needs, including the weight of incoming food donations.

Ø Develop and maintain relationships with community partners interested in engaging with the Food Pantry ministry.

Ø If applicable, maintain a supply of hygiene kits, homeless snack packs and any other resources that we are able to offer to pantry guests.

Ø Performs other related duties, as assigned by Supervisor.

Qualifications

Ø High school diploma required or general equivalency degree (GED), with at 1-3 years of experience in a social services environment preferred.

Ø Proficiency with Microsoft Excel and Word.

Ø Maintain a current driver's license, with the ability to travel within the Diocese of Toledo.

Ø Successful BCI/FBI background check, prior to employment and every 5 years.

Competencies

Ø A sincere commitment to the Catholic Charities mission and core values and the drive to put them into action.

Ø Solid verbal and written communication skills and basic business math skills.

Ø High level of attention to quality, detail, accuracy and customer service.

Ø Ability to work with diverse groups of people and demonstrate exemplary customer service skills.

Ø Exercise considerable independence and judgment.

Ø High level of confidentiality, in working with sensitive and privileged information.

Ø Planning, organizing and prioritizing work; being proactive; taking initiative; following through on commitments; and simultaneously managing multiple priorities.

Working Conditions

Ø This position generally works in an office environment and uses standard computers and office equipment.

Ø While performing the responsibilities of this job, the employee may regularly be required to stand, walk, sit,

use hands, reach, climb, balance, stoop, kneel, crouch, crawl, talk and listen.

Ø The employee may need to regularly lift and move up to 50 pounds.

Ø The noise level in the work environment is usually moderate.

Ø The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this position. Reasonable accommodations may be made

to enable individuals with disabilities to perform these functions.

Job Type: Full-time

Pay: From $16.50 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Ability to Relocate:

• Mansfield, OH 44905: Relocate before starting work (Required)

Work Location: In person