Foh Staff Needed At Daily Grill & E.d.b

Company Information:

Headquartered in Las Vegas, NV, Grill Concepts, Inc, is a national restaurant company with 10 restaurants in five states. The Company boasts 3 different, yet complimentary brands, spanning the spectrum from Upscale Casual Daily Grill and Grill on the Alley to the hip and trendy Public School Gastro Pubs.

Grill Concepts operates with the Corporate Vision "To Be the Restaurant and Employer of Choice" with the values of: Profitability, Ownership, Development, and Service.

We are looking for experienced, energetic, and hospitality focused team members to join our team!

Job Responsibilities:

Server:

• Providing hospitality focused service, with an emphasis on guests have a great experience
• Problem solving and following the “LAST” (listen, apologize, solve, thank) mind set to handle guest concerns
• Following all health and safety protocols, and being “health department ready” at all times
• Completing sidework and running side work throughout the shift to set the team up for success
• Maintain a professional and positive relationship with fellow team members, with a heavy teamwork focus.
• Enhance the guest experience by providing elevated service including a menu tour, upselling beverages, appetizers, and dessert
• Practice proper table maintenance and work with a sense of urgency
• Gain a strong knowledge of our food and beverage offerings

Bartender:

• Maintaining proper liquor cost and inventory control
• Keeping a clean, health department ready bar and maintaining all health and safety standards and protocols.
• Conducting daily line checks, ensuring cleanliness, freshness, and being set up for the shift.
• Maintaining the service well and preparing drink tickets for servers and cocktailers.
• Maintaining and serving guests at your bar-top
• Serving tables outside of the bar and providing a full-service dining experience
• Restocking and maintaining par levels for beverage and glassware behind the bar
• Unpacking the liquor/wine/beer deliveries, and daily liquor room maintenance
• Following all alcohol safety protocol and ABC guidelines
• Maintain a professional and positive relationship with fellow team members, with a heavy teamwork focus.
• Providing hospitality focused service, with an emphasis on guests having a great experience

Host:

• Greeting guests in a friendly/energized manner immediately upon their entering the restaurant
• Serve as an ambassador of the restaurant, being the first person the guest interacts with
• Managing the flow of the restaurant by planning where reservations will go, managing wait time and wait list, and assessing server skill levels to properly seat guests.
• Positively and kindly communicating possible wait times to guests and properly managing their expectations when/if there is a wait
• Ensure we are fully prepared for the shift with enough clean menus
• Problem solving and following the “LAST” (listen, apologize, solve, thank) mind set to handle guest concerns
• Maintaining a clean front entrance area including cleaning the host stand, wiping the front doors, and performing restroom checks and stocking
• Memorize food and beverage offerings, and execute take-out orders when needed

Expo/Food Runner:

• Heavy focus on quality control. Ensure items are prepared according to specifications, and that they are properly plated and garnished before delivering to the guest
• Double check to confirm all items are prepared correctly including any possible modifications
• Properly read notes and include any requested sauces, bread, parmesan cheese, etc. on the side
• Walk long distances carrying trays of food to deliver, multiple times as needed throughout shift
• Delivering food in a friendly manner using seat numbers, serving ladies first
• Announce the food, mentioning modifications as placing in front of guests. No auctioning off food
• Maintain a clean workspace, and adhere to all safety protocols to be “health department ready”
• Follow all kitchen safety protocols including using a cut glove, slicer safety, safe lifting, etc.
• Serve as the liaison between the kitchen team and the FOH service team to ensure streamlined communication and organization
• Communicate in a positive and teamwork orientated way with all HOH and FOH team members
• Assist in running food and drinks

Job Requirements:

• Must have an open availability including weekends and holidays
• Minimum of 1 year of restaurant experience
• Positive and Professional Attitude
• Strong multi-tasking ability, with the ability to work well under pressure
• Must be at least 18 years old
• Must present a Food Handlers card within 30 days of hire
• Must be able to walk, stand, reach, lift, bend, kneel, stoop, and twist for 4-12 hours/day
• Must be able to push, pull, or lift items weighing up to 50 pounds.

Benefits include:

Flexible scheduling
*Meal daily
*50 % discount on food and non-alcoholic beverages when dining as a guest or ordering to-go in any of our restaurants
*Training and the opportunity to grow within the company and beyond
*Positive company culture focused on development of our team members

*Medical, Dental, Vision for qualifying hours

You can also apply online at:

https://www.grillconcepts.com/join-our-team