Floor Manager

**Job Title: Floor Manager**

**Location:** San Diego, California

**Position Type:** Full-Time

**About Us:**

Malibu Farm Seaport Village is a vibrant and welcoming casual restaurant located in the heart of [City]. We take pride in serving delicious, high-quality food in a relaxed and friendly atmosphere. Our dedicated team is the driving force behind our success, and we are looking for a dynamic Floor Manager to lead and inspire our front-of-house team.

**Job Description:**

As a Floor Manager at Malibu Farm Seaport Village, you will play a pivotal role in ensuring the smooth operation of our restaurant while delivering exceptional customer service. Your leadership, attention to detail, and commitment to creating memorable dining experiences will be instrumental in our continued success.

**Key Responsibilities:**

1. **Team Leadership:** Lead and motivate the front-of-house staff, including servers, hosts/hostesses, and bartenders, by setting a positive example and providing clear guidance.

2. **Guest Experience:** Ensure that guests receive outstanding service and have a memorable dining experience by monitoring service quality and addressing guest concerns.

3. **Floor Management:** Oversee the daily operations of the dining area, including seating arrangements, table turnovers, and reservation management.

4. **Staff Scheduling:** Create and manage staff schedules, taking into account labor cost controls and peak business hours.

5. **Training and Development:** Train new employees, conduct ongoing staff training, and provide feedback to enhance team performance.

6. **Inventory Management:** Monitor and manage inventory levels for bar supplies, table settings, and other front-of-house necessities.

7. **Ordering and Receiving:** Place orders for front-of-house supplies and verify deliveries to ensure accuracy and quality.

8. **Conflict Resolution:** Address and resolve customer and staff issues professionally and promptly, ensuring a positive and respectful atmosphere.

9. **Health and Safety:** Enforce health and safety standards and protocols to maintain a safe and clean dining environment.

10. **Collaboration:** Collaborate with the kitchen team, including the chef and sous chef, to ensure seamless communication and service coordination.

11. **Financial Oversight:** Assist in monitoring budget and financial goals, including cost control and revenue maximization.

**Qualifications:**

- Previous restaurant management experience, preferably in a supervisory or managerial role.

- Exceptional leadership and interpersonal skills.

- Strong organizational and multitasking abilities.

- Excellent communication and problem-solving skills.

- Familiarity with restaurant POS systems and inventory management.

- Ability to work flexible hours, including evenings, weekends, and holidays.

- A passion for delivering outstanding customer service and creating memorable dining experiences.

**Benefits:**

- Competitive salary with performance-based bonuses.

- Employee discounts on food and beverages.

- Opportunities for career growth and advancement.

- Health and retirement benefits (if applicable).

- A positive and inclusive work environment.

- Ongoing training and professional development.

Join the Malibu Farm team and take your career in hospitality to the next level by becoming a vital part of our management team. Apply today to contribute your leadership skills to a fun and dynamic restaurant where you can make a real impact on our success.

To apply, please send your resume and a cover letter detailing your relevant experience and qualifications to suzy@malibu-farm.com or apply in person at our restaurant location.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $22.00 - $28.00/hour.

About Malibu Farm Lido: Malibu Farm Lido is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.

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