Floating Library Assistant

JOB TITLE: Floating Library Assistant, Grade 20

LOCATION: Based at Headquarters, Circulation department; substitutes at all locations and departments

DATE AVAILABLE: March 1, 2024

SALARY: $1,334per month (Includes some benefits)

HOURS: 20 hours per week (schedule may vary based on location)

Weeks A & C: Sun 1:00-6:15; Tues & Thurs 4:00-8:00; Fri 2:00-6:00

Weeks B & D: Mon, Tues, Thurs 4:00-8:00; Sat 9:00-6:00

(Note: Must be flexible to accommodate schedule changes may be asked to work other times as needed).

EDUCATION: Bachelor’s degree or equivalent combination of education and experience and some supervisory or leadership experience. Must complete pre-employment testing.

ESSENTIAL FUNCTIONS:

· Travels to all library locations as assigned to substitute for staff absences

· Assists with all circulation duties, including but not limited to library card registration, patron account services, and collection maintenance

· Provides patron assistance as it relates to information and reader’s advisory questions, material retrieval, computer navigation, digital devices, and other library equipment

· Works with a variety of software and library automation programs

· Responsible for special department projects as assigned

· Communicates ideas, concerns and solutions to the supervisor that affect staff, workflow, patron services, circulation policies and procedures

· Keeps current with library events, SCPL Intranet, calendar, and meeting room reservations

· Provides superior customer service when assisting patrons of all ages at all locations

· Responsible for opening and closing procedures at all branches and departments including cash register and deposit tasks

· Oversees the department or branch in absence of the supervisor, handling staff and patron inquiries

· Remains aware of security and safety concerns taking appropriate action as needed

KNOWLEDGE AND SKILLS:

· Bachelor’s degree or equivalent combination of education and experience and some supervisory or leadership experience

· General knowledge of public library procedures, practices, and equipment

· Excellent interpersonal and customer service skills that display a positive attitude, cultural sensitivity, a sense of humor, with the ability to interface with people from all backgrounds and age groups

· Strong technology skills and ability to work with a variety of devices, software, and audio-visual equipment

· Creative, flexible, and organized with good time management skills and attention to detail

· Ability to take direction and work independently or in a team environment

· Strong work ethic with a willingness to take initiative and ability to direct the tasks of coworkers

· Valid driver’s license; may need to use personal vehicle for travel

The library accepts applications with cover letter and resume when a job position is available. Drug Testing is a part of the library’s hiring process. If you require any accommodations in applying for any position, please do not hesitate to ask. The Spartanburg County Public Library is proud to be tobacco free.

Job Type: Part-time

Pay: $1,334.00 per month

Expected hours: 20 per week

Benefits:

• 401(k)
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person