Flight / Indoor Skydiving Instructor

Flight / Indoor Skydiving Instructor
$20/hr starting guarantee and $1,000 Sign-On Bonus!
Our mission is to deliver the dream of flight! Learn about iFLY's Indoor Skydiving. iFLY is a global company with 33 U.S. locations.
We are looking for a Flight Instructor to join our team! Flight Instructors act as both the expert and coach of body flight. We are looking for passionate and enthusiastic individuals who will promote the sport of body flight through careful exciting instruction, and to oversee each customer receives a safe and thrilling iFLY experience. If an exciting, dynamic, collaborative workplace is for you, then apply!
Every team member on the iFLY Flight Crew exemplify and deliver our core values of SOAR:
Safety First
Outrageous Passion
Accountability
Respect
Day-to-Day Responsibilities:

• Safety - Promote customer safety throughout their time in the wind tunnel and facility
• Service - Provide an amazing experience for your customers
• Sales - Sell return visits and other exciting flight opportunities per company guideline
• Meet and greet customers with world class customer service
• Provide customers with engaging and interactive pre-flight training
• Assist with gearing and de-gearing customers
• Coach and encourage novice and advanced flyers of all ages
• Manage the operation and functions of the vertical wind tunnel
• Capture photos and videos of customers in-flight
• Maintain the facility's cleanliness
• Support your teammates with miscellaneous tasks when needed
• As needed, perform CSR responsibilities such as, check-in guests, confirm flyer reservations, answer incoming sales calls, stock merchandise, and process refunds.
• As needed, participation in marketing related photography, video, and social content capture for promotional usage.

Physical Requirements:

• Physically hold and support in the wind tunnel persons that weigh up to 300 lbs
• Maintain and support a flyer's weight by physically gripping flyer's torso and/or legs to move flyer in three-dimensional space and to rotate about central axis
• Endurance to physically withstand wind speeds up to <160mph for extended periods of time
• Withstand impacts caused from flyers descending rapidly, flyers contacting walls, flyers contacting other flyers, and flyers impacting your torso and limbs
• Safely control a flyer's movement and position in the wind tunnel while also flying with the student
• Perform all of the above for up to 13 people, 30 minutes at a time, up to 5 times a day, up to 5 days a week
• Travel up and down stairs and ladders several times per day
• Spend multiple hours in confined maintenance spaces

What We are Looking For:

• Must be 18 years of age or older
• Weekend availability is required
• Exceptional selling skills
• Exceptional customer-service skills
• Enjoys and interested in helping others learn to fly
• Integrity, punctuality, and professional appearance
• Ability to work well within a team maintaining positive relationships
• Capable of carrying out a given task with all details necessary and produce quality work

The Good Stuff:

• Average hourly rate, including commissions - $23/hr. (base + commission)
• Flight Instructor Training Program (FITP) - Company paid entry-level training
• Medical, dental, vision and supplemental plans for eligible employees
• Paid time off (PTO)
• Maternity/Paternity leave
• Holiday pay options
• 401k retirement investment with company match
• Tuition reimbursement
• Referral bonus program
• Employee discount on retail merchandise and flight packages
• Free flight time for employees and immediate family!

All 7 billion people on earth dream about flying, and we're the only ones who make that dream come true. It's an awesome privilege, and making that dream come true is our passion. Join the team!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)