Fleet Operations Manager

Company Overview

GO is the simplest way to get a car, ever. Say goodbye to traditional car ownership. Order in minutes and experience an all-new way to enjoy your next vehicle experience.

All the things about getting a car that frustrate you, frustrate us, too. So, we created the company we wanted to be a customer of. We took a process that hasn’t changed much in decades and reimagined it from scratch. And we're constantly challenging ourselves to make it even better.

We removed all the annoying things about car shopping that add cost with no value. No brick and mortar. No massive overhead. No long price negotiations. No hidden fees. Then we incorporated a proprietary system that combines technology, data science and fleet management to increase efficiency and reduce cost. The result: Get your next car in less time and with more value than you’ve ever experienced before.

GO is led by a group of former executives from marketing & advertising, automotive, car rental, dealers, and startups.

Join us in this pivotal period of rapid growth and see the fruits of your labor make an immediate impact.

The Role

The Fleet Operations Manager is a senior role and will be an individual who is energetic, highly organized, and an independent problem-solver with strong personal initiative. This position will partner with senior management in the development of operational strategy and contribute to the achievement of the company’s strategic goals by leading, directing, planning, implementing, and overseeing operational activities of a consumer facing fleet. The Fleet Operations Manager is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. The ideal individual has significant Fleet Operations experience – preferably in the car rental industry. Our Fleet Operations Manager will report to Executive Operations leadership. Our Fleet Operations Manager role is not the typical "oil change, tire rotation" fleet maintenance position - this opportunity is responsible for taking a vehicle from procurement through delivery to the customer, bringing vehicles back in and re-deploying, and ultimately the profitable disposition (and yes, oil changes and tire rotations too). This position offers a hybrid work environment.

Primary areas of responsibility include the following:

· Strategy development and operational execution

· KPI development, monitoring, and management

· Operational improvement

· Vendor relations & negotiations

· Business readiness

Key duties and responsibilities for this role include but are not limited to:

· Develop core program management documentation, including business process and policy

· Identify success criterion for fleet deployment, inclusive of asset allocation strategy, infrastructure requirements, maintenance, and customer experience

· Directly influence the definition and management of the strategic roadmaps for the connected fleet

· Establish vendor network in support of vehicle in-fleeting, logistics, maintenance, and remarketing

· Work cross-functionally with marketing, customer experience, and fleet planning teams daily to align tactical and strategic priorities

· Utilize data-driven insights in support of fleet strategy and planning

· Oversee fleet inventory reporting

· Identify and solve for operational constraints

· Grow and develop Fleet Operations team members

· Provide guidance to GO leadership team on all things involving Fleet Operations

· Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail and work independently in a fast-paced and rapidly changing environment

· Excellent project management skills with a proven ability to design workable solutions and drive projects to successful implementation

· Contribute to weekly Fleet Operations reporting

Requirements and Qualifications

· Bachelor’s degree required (Master’s preferred. Experience may be considered in lieu of degree.)

· Minimum 5 years’ experience in Automotive, Fleet Management leadership roles

· Experience with enterprise Fleet Management Information systems (FMIS)

· Ability to gather bench marking data to make data driven operational decisions

· Tech savvy and able to learn new programs quickly and able to troubleshoot common issues, proficiency in Word, Excel, PowerPoint, Internet skills, and Mac OS (required)

· Motivation to deal with challenges head on and diligence to carry projects through to completion

· Able to make quick and effective decisions, a problem solver

· Has excellent attention to detail and a high-level of accuracy across all areas in their execution of duties

· Self-starting entrepreneurial mindset with exceptional time management skills and great attention to detail

· Ability to prioritize multiple projects and adhere to business-critical deadlines

· Excellent written and verbal communication skills

· Ability to communicate relevant information to all levels of the organization

· Ability to develop collaborative relationships and act as a well-respected, trusted partner with whom others want to work

· Reliable transportation

Compensation

· Competitive annual salary dependent on experience

· 100% paid health insurance for the employee and 70% paid for dependents, generous vacation and PTO policy, plus other standard benefits

· Hybrid position

GO is committed to celebrating diversity and strives to create a culture of inclusion and acceptance. GO is proud to be an Equal Opportunity Employer and does not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: Hybrid remote in Stuart, FL 34994