FL, Ocala, Salt Springs, Gatehouse Worker

Position Description:

Anticipated Weekly Hours are: 20-40 hrs./ week

The host site associated with this position is:

Salt Springs, #

Water: Yes

Sewer: Yes

Electricity: Yes

Facilities in this area are in this elevation range: 40 - 60

Operation of Campground Gatehouse

Our hosts are a guest's first point of contact when they arrive at a facility. They greet the public, assist them with questions, finding a site, or providing guidance about the forest and local area. A Host's goal is to provide excellent, memorable customer service during a guest's use of a facility.

Prior to a guest's arrival, the Host prepares the facility, sites, and amenities for the clean, operable, and safe use. This entails cleaning, landscaping, inspection, and maintenance of the grounds, sites, restrooms, amenities, and additional facilities. A short list of examples of hosts maintenance and landscaping duties may include painting buildings, repairing picnic tables, walking the entire length of the campgrounds assigned as part of the daily inspection, mowing, trimming, clearing brush and weeding.

During a guest's visit, a Host continues cleaning, landscaping, inspection, and maintenance as well as additionally collects fees, fulfills reservations, upholds rules, and sells approved items.

When a guest leaves, the Host promptly attends to the site and makes it ready for the next guest. Additional duties and projects are assigned by managers as needs arise.

Cleaning and maintenance duties will account for at least 50%- 75% of a host's scheduled work hours.

TOOLS USED

Common tools used to complete a Gatehouse Worker's duties may include:

Point of Sale Computer cash drawer system

Adding Machine

Safe

Laptop Computer

Microsoft Office Suite

Google Office Suite

SKILLS / ABILITIES NEEDED TO BE A SUCCESSFUL HOST

Customer Service and Smiling skills

Leadership and Communication skills to effectively influence and educate guests while treating them with kindness and respect.

Problem solving and conflict resolution skills.

Ability to bend over, turn side to side, and kneel to clean toilets, bathrooms, and fire pits.

Ability to safely climb and work on a ladder.

Cash-handling and cash reconciliation skills.

Basic Computer operation skills and experience.

Email and electronic spreadsheet skills and experience.

Driving skills

Time Management skills.

Location

Located in central Florida, Within an hour's drive from Orlando, Daytona Beach and Ocala, Located in between the St. Johns and Ocklawaha Rivers in Central Florida, located about 30 miles from Ocala.

Schedule

The employment schedule in this area is stated below. These are approximate seasonal employment dates. Weather, conditions and closures may affect this schedule as well as final job assignments. The manager will contact hosts with updates to the employment schedule.

Anticipated Dates of Employment are: 01/01 - 12/31

Assigned Facilities

• Salt Springs, 163 Sites, 3 Restrooms
• Day Use Area, 200 Sites, 1 Restroom

Job Advertisement: Located in central Florida, Within an hour's drive from Orlando, Daytona Beach and Ocala, Located in between the St. Johns and Ocklawaha Rivers in Central Florida, located about 30 miles from Ocala. This is for the Gatehouse Worker position at Salt Springs Recreation Area.