Fit Associate

The FIT Associate is the most important job of this business, this position plays a vital role in delivering an exceptional customer service experience that sets our company apart from other shopping experiences. The primary objective of this role is to provide outstanding service to customers, assist in product recommendations via our FIT process, educate customers on new and existing products, maintain a clean and organized store environment, and contribute to revenue growth through event ideas and customers engagements. If this is you and you are eager to learn and ask questions, we want your application today!

Qualifications:

• Proven experience in delivering exceptional customer service in retail or similar environment.
• Strong interpersonal skills with the ability to communicate effectively and build rapport with customers.
• Excellent product knowledge, or the ability to learn, to be able to educate customers on new products.
• Detail-oriented with a focus on maintaining a clean and neat store environment.
• Creativity and innovation in generating event ideas that drive revenue and engage customers.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment and to have the ability to switch gears and/or handle multiple tasks simultaneously.

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner, ensuring a positive shopping experience.
• Actively engaging with customers, answering questions, and providing valuable product information.
• Execute the FIT process and listening attentively to identify customer needs and provide personalized product recommendations.
• Educate customers on product features, benefits, and usage to enhance their understanding and satisfaction.
• Maintain a clean and organized store environment, including shelves, displays and merchandise.
• Identify opportunities for events and promotions that will increase revenue and attract new customers.
• Assist in planning and executing events to engage and retain current customers, such as clinics, demos, or special-sales.
• Other tasks as assigned.

Education and Experience:

• High school diploma or equivalent required.
• Prior experience in retail sales or customer service is preferred.

Key Competencies:

• Customer focused mindset with a passion for delivering an exceptional experience.
• Strong communication and interpersonal skills.
• Product knowledge and the ability to stay up-to-date with new product releases.
• Problem solving and adaptability in addressing customer needs and inquiries.
• Organizational and time management skills to prioritize tasks and meet deadlines.

Work Conditions:

This position requires working n a retail store environment, standing for extended periods, and assisting customers throughout the day.

The work environment you will be exposed to is a family and team atmosphere. We work hard but we like to have a good time. This is a positive work environment and we want candidates who will continue to make a positive impact on our culture.

Evening, weekend, and holiday availability with be required to support events and peak shopping times.

Job Types: Full-time, Part-time

Pay: $9.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Education:

• High school or equivalent (Required)

Work Location: In person