Overview
To Perform Remote Desktop Support across multiple customers and technologies.
Qualifications
Responsibilities
WHY COMPUTACENTER?
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 15,000 people worldwide. In US we support some of the country's best-known businesses with regional headquarters in both San Francisco & New York City and an Integration Center in Silicon Valley. www.computacenter.com/us
WE OFFER A GREAT BENEFITS PACKAGE!
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, Computacenter provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind.
You must be authorized to work in the United States.
Computacenter (U.S.), Inc. and all of its subsidiaries and affiliates is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.
Computacenter United States Inc. is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.
No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.
To Perform Remote Desktop Support across multiple customers and technologies.
Qualifications
- Experience in common client applications (MS Office, Citrix client, VPN clients, MS Outlook)
- Experience in supporting server /desktop operating systems (XP and upwards)
- Experience in Active Directory, Group Policy, DNS, DHCP, DFS a clear advantage
- Experience in Anti-Virus (Symantec) and other client security products a clear advantage
- Strong written and verbal communication skills
- Education & Experience Required
- Legally eligible to work in the United States
- High School Diploma
- MCSE or MCITP
- Certifications in any one of these: VMWARE, SCCM, Symantec Endpoint Protection a +
- ITIL Foundation V3 a +
- Understanding of Citrix, SCCM, Anti-Virus, VMWARE, DHCP/DNS/Active Directory/GPO, Windows 7/8/10, Office applications, Scripting
- You must be authorized to work in the United States
Responsibilities
- To Perform Remote Desktop Support across multiple customers and technologies
- Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values
- Microsoft certified with future accreditations being planned for and must be committed to writing exams for any course paid for by Computacenter SA
- Experience with remote control technology (Dame ware, VNC, SCCM, Remote Desktop, Remote Assistance)
- Be able to be cross trained within the team
- Must actively participate in the PASS12T strategy - shift left initiatives
- Troubleshooting skills
- Committed to customer satisfaction and ownership of issues within the team if required
- Able to work OOH if or when required
- Required to work SA Public Holidays (as per customer requirements)
- Embrace and support Computacenter's mission and core values
WHY COMPUTACENTER?
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Computacenter is a public company quoted on the London FTSE 250 (CCC.L) and employs over 15,000 people worldwide. In US we support some of the country's best-known businesses with regional headquarters in both San Francisco & New York City and an Integration Center in Silicon Valley. www.computacenter.com/us
WE OFFER A GREAT BENEFITS PACKAGE!
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, Computacenter provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind.
You must be authorized to work in the United States.
Computacenter (U.S.), Inc. and all of its subsidiaries and affiliates is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.
Computacenter United States Inc. is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.
No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.