Fire & Theft Claims Adjuster - Auto

As a Claims Adjuster for fire and theft, you'll be a vital part of our Claims team. In this role, you'll investigate and resolve fire and theft damage claims. Along with analyzing coverage and liability, you'll own repair management, vehicle damage assessment and rental management.

This is a hybrid role. You'll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you're welcome to work in the office more than four days per month.

Duties & Responsibilities

• Oversee vehicle inspections most commonly for fire, theft recovery losses, and vandalism damage; ensure damage is consistent with the report of loss and verify timelines
• Complete thorough recorded statements of all potential claiming parties and material parties
• Consult with agents, witnesses, law enforcement, fire department personnel, vehicle service providers, and forensic specialists
• Manage rental and determines whether a vehicle should be declared a total loss
  • If repairable, guide vehicle through repair process
  • If a total loss, gather appropriate title documents, negotiate and settle the total loss, and oversees salvage process

Must-have qualifications

• Bachelor's degree or higher or a minimum of two years of relevant work experience and/or post-secondary education (e.g., Claims Adjuster experience, a property damage adjuster, or repair work within an automobile repair and/or body shop OR work experience in a position that developed or required the ability to think critically, solve problems, effectively communicate verbally and in writing, and embrace new challenges)
• Must have successfully completed the Fire and Investigations Course by Claims University (or complete within 3 months of hiring into position).
• Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies

Compensation

• Salary is commensurate with experience and based on geographical location. Salary range for Spokane location - $65,500 - $68,300/year. For the Olympia/Lynnwood/Bellingham/Federal Way locations - $68,000 - $75,100/year.
• Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Equal Opportunity Employer

#LI-Hybrid