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Form of workCenter for Financial WellnessDivision of Enrollment ManagementUniversity of Tennessee, KnoxvilleThe Center for Financial Wellness at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Financial Wellness Coach position. We are seeking candidates who can contribute in meaningful ways to enhancing the accessibility of higher education, fostering a diverse and inclusive academic environment, improving the recruitment and graduation of our students.Applications received within the first 2 weeks (14 days) of the job posting date will receive priority review.The Position:This is an on-campus position with some hybrid/remote work schedule flexibility.This position is part of a team within Enrollment Management Operations that provides a student-focused approach to quality service in order to provide exceptional, seamless service experience that supports student success and institutional goals of recruitment, retention, and graduation. A Financial Wellness Coach provides students with the knowledge and skills to effectively manage their finances, educate students on how to evaluate their financial decisions and collaborate with faculty, staff, and students across campus to in order to identify potential student needs and offer tailored solutions. This position will report to the Coordinator of Financial Wellness and Education and work with the Coordinator in developing and implementing a Financial Wellness strategy. This position is responsible for assisting with creating material, for providing outreach and education that engages the student population, and for promoting Financial Wellness across campus. Collect and verify all required data from participants throughout the program and assist Coordinator in program reports and preparation. Finally, the position is cross trained to answer questions of general breadth and depth related to the offices One Stop Student Services, Undergraduate Admissions, University Registrar, Financial Aid and Scholarships, and University Bursar and facilitate transactions that provide support to students, parents/families, and other campus community members.
Qualifications
Required Education and Experience:
Bachelor’s Degree must be obtained by the date of hire; current students nearing graduation are encouraged to apply.
• 1 or more years of experience in working with individuals from diverse economic backgrounds in one or more the following areas: coaching, counseling, mentoring, goal setting, budgeting, debt repayment, utilization of quality financial services, or general money management; and demonstrable experience using Microsoft Office Suite and/or Google Drive.
• 2 years of student employment, student volunteer work or internship experience will be considered.
Preferred Education and Experience:
• 1 or more years of experience in financial coaching and/or related financial field; AND demonstrated experience with collecting, reviewing, and reporting on program participation and satisfaction.
Required Knowledge, Skills, and Abilities:
• Highly motivated self-starter, with strong customer service, communication, and presentation skills.
• Ability to work with students in both a one-on-one setting and in a group setting.
• Demonstrates ability to interact affectively and confidently with individuals at all social and economic levels.
• Ability to work independently and as a productive team member.
• Ability to remain flexible, adaptive, and positive in a constantly changing environment.
• Ability to use relevant technology and a willingness to learn new skills and techniques in order to promote successful student engagement and outcomes.
• Ability to identify internal weaknesses, to identify solutions and to adapt coaching methods and tools in order to create more effective programs and student outcomes.
• Ability to sense when students are overwhelmed and the skill to break major objectives in manageable steps.
• The skill to engage/motivate/encourage students and help them resolve financial challenges and accomplish goals.
• Creative, practical, and strategic problem-solving skills.
The Division
The Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, the Center for Financial Wellness, University Registrar, Pre-college Research Excellence Programs, EM Research & Analytics, EM Communications, and EM Operations. The Division of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.
The University of Tennessee, Knoxville is the state of Tennessee’s flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls over 35,000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellor’s Cabinet and their Principles for Engagement, the University of Tennessee, Knoxville, builds and supports an inclusive community that provides opportunities to lead, serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.
The Knoxville Community: Nestled in the foothills of the Great Smoky Mountains, Knoxville has a metropolitan statistical area population of more than 850,000 people. We enjoy a dynamic culture that includes numerous theaters and museums, a vibrant and diverse music scene including a symphony orchestra and an opera company, world-class restaurants, numerous cultural festivals and an active downtown market square. Surrounded by lakes and the Tennessee River, the Knoxville area boasts wonderful year-round water activities, including boating, fishing, and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains; and a day’s drive to Memphis, Chicago and Washington D.C.
For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.
Job: Student Services Support
Primary Location: US-Tennessee-knoxville
Organization: Enrollment Management Operations
Schedule: Full-time
Job Posting: Apr 19, 2024, 4:13:44 PM
