Address
Form of work
Salary```Duties```
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Upsell products and services to customers based on their needs and preferences
- Analyze customer interactions to identify opportunities for improvement and provide feedback to management
- Perform data entry tasks accurately and efficiently
```Skills```
- Excellent verbal and written communication skills in English
- Strong customer service skills with the ability to handle difficult situations with empathy and professionalism
- Multilingual proficiency is a plus
- Ability to analyze customer needs and recommend appropriate solutions
- Familiarity with phone etiquette and the ability to maintain a positive demeanor during customer interactions
- Sales experience is preferred but not required
- Accurate and efficient data entry skills
Job Types: Full-time, Part-time
Expected hours: 8 – 40 per week
Benefits:
- Professional development assistance
Experience level:
- No experience needed
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Remote
