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Form of workFinancial Crimes Specialist
The Financial Crimes team plays a vital role in Metro's ability to ensure the safeguarding of the interests of our members and the overall integrity of the organization. Take your experience to the next level in joining this amazing team responsible for identifying, investigating, and preventing Financial Crimes that pose risk to the organization. This is a dynamic team in a growing department.
Reporting to the BSA Officer, investigate suspected and actual financial crime committed by members and non-members against consumer or business accounts. Prevent loss exposure from materializing into actual losses. Work with various business lines to identify fraud and mitigate losses.
Essential Job Functions:
- Analyze fraud alerts and ad-hoc reports to proactively identify fraudulent transactions.
- Investigate contact events and internal referrals in accordance with established procedures.
- Interview members to obtain facts to assist with identifying fraud.
- Educate and coach members on prevention and handling of identity theft.
- Freeze member accounts and channel access to prevent losses; perform monetary transactions to reduce loss exposure.
- Prepare narratives to support the Financial Crimes Enforcement Network ("FinCen") Suspicious Activity Reports ("SARs") filing requirements.
- Refer accounts with realized losses to Collections and Recovery for further pursuit.
- Analyze losses to identify fraud trends and make recommendations to management to adjust parameters of fraud detection systems.
- Act as liaison to other financial institutions and law enforcement agencies.
Requirements:
- Education and Experience
- High school diploma, or equivalent, strongly preferred.
- Minimum 3 years of related experience strongly preferred, either in financial services, fraud and security, or Financial Crimes.
- Skills/Knowledge/Certifications
- Exceptional attention to detail required; demonstrated ability to research and document findings
- Strong interpersonal skills, with an ability to establish rapport quickly with people
- Superior verbal and written communication skills
- Experience with Fraud, Audit, Anti-Money Laundering, or Bank Secrecy Act strongly preferred
- Demonstrated computer literacy and acumen for learning new systems
Work Environment:
- Position is eligible for Hybrid Work Agreement: minimum of 3 days/week in office. (Tuesdays, Wednesdays, and another day to be worked out within department).
- Position is eligible for Compressed Work Agreement (4x10)
- Onboarding requirement of first 30 days in office
- Some travel required (branch locations, offsite meetings, seminars)
Why Join our team:
- Comprehensive Benefits:
- Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays
- Annual bonus eligibility; annual retention bonus vesting program
- Three weeks paid vacation; 11 paid holidays
- 401(k) with matching plan & safe harbor plan - allowing every employee to save for retirement
- Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D)
- Discounts on Pet Insurance
- Strong growth opportunities with development plans and position-related or job-related tuition assistance to help you attain your long-term career goals
- Growing, dynamic environment - no day is ever the same and join an exceptional team of co-workers
- Exceptional training program (classroom, on-the-job, and mentoring)
Apply today and explore this incredible opportunity and team!
All new hires are required to onboard for a minimum of 30 days on-site in Chelsea.
Metro's Hybrid Work Policy requires three in-person days for all employees whose primary office location is 200 Revere Beach Parkway. All employees will be required to report to work at 200 RBP every Tuesday and Wednesday. With approval from their manager, employees may choose the third day that works best for their own individual needs and schedules.
About Metro Credit Union: Established in 1926, Metro has grown to be the largest state-chartered Credit Union in Massachusetts with 19 branches, 220,000 Members and $3.4B in assets. Our focus has always been helping local people, businesses and non-profit organizations reach their goals. Our perspective is unique because it is local and hyper-focused on the specific needs of our local communities. We are a high performing, financially sound, not-for-profit, financial cooperative, owned by and operated for our Members. Our commitment is to provide quality banking solutions that support the economic vitality of the individuals and businesses within the markets we serve. This commitment strengthens local communities, creating a positive impact on people's lives.
- Pay Type Hourly
