Financial Counselor

Responsibilities:
- Manage patient accounts and ensure accurate billing and payment processing
- Review and reconcile patient financial records
- Assist patients with inquiries regarding their accounts and provide excellent customer service
- Collaborate with insurance companies to resolve billing issues and ensure timely reimbursement
- Maintain confidentiality of patient information in accordance with HIPAA regulations
- Utilize financial software and databases to update and track patient accounts
- Prepare financial reports and assist with budgeting and forecasting

Requirements:
- Strong math skills with the ability to perform calculations accurately
- Excellent research and problem-solving abilities
- Experience in financial sales or planning is preferred
- Knowledge of banking processes and procedures is a plus
- Ability to build rapport with patients and provide exceptional customer service
- Sales-oriented mindset with the ability to effectively communicate financial information

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Weekly schedule:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Work Location: In person