Financial Analyst I

Effectively utilizes the appropriate methods of contact for the purpose of customer account unapplied cash resolution.
Accountable for reductions in assigned portfolio, conducts root cause analysis of payment issues, and provides customers with necessary research information to resolve.
Follows the appropriate method of escalation for non-responsive customers or complex accounts based on careful account and situation analysis.
Effectively utilizes technology, systems, and tools to accomplish assigned resolution tasks and goals.
Full range portfolio management required.
Requirements:
High School Diploma
Minimum 1-year Prior Collections and Customer Service experience preferred
Basic to intermediate accounting/AR background preferred
Proficient in Microsoft Suite; Intermediate to Advanced Knowledge/Experience with Excel
Excellent interpersonal and communication skills (written and oral)
Personal accountability with elevated level of integrity
Strong attention to details; solid focus and time management / utilization skills
Effective analytical skills - root cause analysis, research and effective problem solving
Fluid team player with ability to be successful in independent work settings, as needed
Will consider recent college graduates Associates/Bachelor's degree in accounting or business-related disciplines preferred but not required.
Verbal and Written Communication (Must be able to clearly and effectively communicate)
Analytical
Must be highly motivated and a quick learner
The ideal candidate will need good communication and organizational skills to be successful. Being able to find the root cause of issues and offering solutions will play a big role in the day-to-day role.
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard trace, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Aiden Pandey
M:(248) 234-6126