Financial Aid Counselor

Job no: 502742
Department: Regl Financial Assistance - Middletown Campus
Location: Hamilton, OH, Middletown, OH
Work type: Salary Staff
Categories: Finance, Budget, Accounting, Advising, Counseling
Status: Full Time
Temporary: No

Job Title:

Financial Aid Counselor

Salary/Grade:

$38,000 - $43,000

Job Summary:

Financial Aid Counselor (multiple positions) to provide knowledge of Financial Aid processes, counsel students and families regarding Federal, State & University Financial Aid information, verify accuracy of student aid records, and processes reports to ensure timely payment of funds to maintain student retention.

Duties/Physical Demands:

The Financial Aid Counselor will process and review student aid reports; performs necessary adjustments to student aid packaging to align with both federal student aid guidelines and university policy; evaluates student aid appeals including, Satisfactory Academic Progress, special circumstance, and dependency overrides; adjusts student aid utilizing professional judgment adhering to university and federal guidelines; counsels students and their families regarding state, federal, university, and private funding options; prepares student aid account data utilizing data and systems to identify specific patterns to aid in the improvement of office process efficiency; provides information on federal, state, and private Financial Aid in a community setting to local high schools and relative community partners to increase student financial education and awareness; maintains relationships with the Office of Student Financial Assistance as well as other affiliated departments to facilitate student success.

Minimum Qualifications:

Bachelor's degree; one year of customer service related experience.

Desired Qualifications:

Consideration may be given to candidates who have one year of experience in higher education; experience in student Financial Aid or student accounts/billing in a higher education setting; knowledge of and experience with Miami University, including institutional and unit policies, procedures, and processes; demonstrated project management and public speaking skills; working knowledge of Gmail, Google documents, and student records software such as Ellucian Banner; excellent oral and written communication skills; ability to interact effectively with diverse backgrounds. Must have the ability to think critically and perform complex tasks.

Special Instructions to Applicants:

Submit a cover letter and resume. Inquiries may be directed to Kelli Bray at braykd@miamioh.edu.

Diversity Statement:

Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act: Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560. As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223. Labor Law Posters for Applicants: Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). Date to Begin Screening Applicants:

Screening of applications will begin January 26, 2024 and continues until the position is filled.

Benefits Eligible:

Yes

A criminal background check is required. All campuses are smoke- and tobacco-free campuses.

For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact ADAFacultyStaff@Miamioh.edu or (513) 529-3560.

Advertised: 12 Jan 2024 Eastern Standard Time

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