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Form of workJob Description
We are looking for a dynamic and skilled Financial Aid Advisor to join our team at Joyce University on campus in Draper, Utah. In this role, you'll be responsible for advising students on application procedures, reviewing student aid application files, determining eligibility for federal, state, and institutional Financial Aid and awarding aid to eligible students. The Financial Aid Advisor is an important role at Joyce. If you have excellent interpersonal skills, are organized and detail-oriented, we encourage you to take the next step. This position is located on our Draper, Utah campus, however we may consider remote for highly qualified candidates.
WHAT'S IN IT FOR YOU:
- A generous self-directed PTO policy
- Paid holidays
- 401k with employer match
- Medical, dental, and vision insurance
- Fully paid short term disability
- Long term disability
- Life Insurance
- Dedicated professional development
- World-class continuing education assistance
WHAT YOU DO EVERYDAY:
- Advise students applying for aid; assist students in completing appropriate forms; assess/verify Financial Aid application files for eligibility for federal, state, and institutional Financial Aid and for compliance with federal/state Financial Aid regulations; determine types/amounts of aid to offer based on formulas and individual situations; award aid packages to eligible students.
- Utilizing workshops, individual appointments, web tools, email, social media and telephone to disseminate accurate and clear information while counseling, advising and directly supporting students and their families with the Financial Aid process
- Analyze student files to make a determination regarding eligibility for Financial Aid and processes Financial Aid paperwork, ensuring funds are awarded in accordance with Federal, State and Institutional regulations and policies.
- Analyze student files which have had their Free Application for Federal Student Aid selected for verification, determine and request additional information as needed, submits corrections to the Department of education, evaluate eligibility and change awards if needed.
- Support the maintenance of the required knowledge and protocol for the Financial Aid Department, ensuring that information is efficiently communicated within the department, to all applicable stakeholders and to students / families.
- Evaluate unusual/mitigating circumstance documentation or information provided by the student; exercise judgment by making adjustments or revisions to costs, contribution, need, or dependency status as exceptions to the prescribed process.
- Present at and participate in team meetings and student forums as required to disseminate information.
- Read, interpret, and apply federal and state regulations and school policies as they relate to Financial Aid, ensures compliance and deadlines are met.
- Collaborate with other offices and departments to provide appropriate resources to students, represents Financial Aid at various programs on and off campus, and serve on college committees as appropriate.
- Assist Director of Financial Aid and Assistant Director of Financial Services and collaborate with other departments in developing strategies that support the goals and objectives of the department, and college in student satisfaction and other related areas.
- Conduct Financial Aid presentations, information sessions, student orientation sessions and other enrollment services related events.
- Perform other job-related duties as assigned.
Other responsibilities as determined by assignments
- Identify students who are leaving school, prepare and conduct exit documentation for students leaving school
- Any other duties or special projects as assigned;
- Attends and actively participates in school functions, including but not limited to: receptions, marketing events, graduations, in-service training, advisory committees, etc.
Required Education
Associates Degree
Required Experience
3 Years Customer Service
Preferred education
Bachelor's Degree
Preferred Experience
2-3 Years of Higher Ed Financial Aid and student packaging
EQUAL EMPLOYMENT OPPORUTNITY POLICY:
Joyce University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Required Education
Associates Degree
Required Experience
3 Years Customer Service
Preferred education
Bachelor's Degree
Preferred Experience
2-3 Years of Higher Ed Financial Aid and student packaging
EQUAL EMPLOYMENT OPPORUTNITY POLICY:
Joyce University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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