Financial Aid Advisor

Job Title:Financial Aid Advisor

Department:Financial Aid

Reports To: Associate Director of Operations

Position Overview: Primarily responsible for assisting students and parents in regard to Financial Aid

Duties and Responsibilities:

• Advise students and parents on eligibility requirements for federal, state and institutional aid
• Review Financial Aid applications; perform needs analysis in order to determine need for both undergraduate and graduate students
• Assist students in estimating their educational expenses, calculating their needs for the year and preparing a Financial Aid plan
• Ensure compliance with all Financial Aid policies, procedures and regulations when reviewing Financial Aid applications
• Interact with various college offices and outside entities to resolve conflicts, expedite processing and access information
• Responsible for processing applications, administering and managing all Financial Aid programs including Federal, State, and Institutional aid programs. This includes but is not limited to:
  • Loan Entrance and Exit Counseling
  • Federal Pell Grant and SEOG Grant reconciliation
  • Work Study Reconciliation including processing time sheets
  • New York State TAP Grant Reconciliation
  • Reconcile federal student loan proceeds
  • Certify private education loans
• Perform application verification, conflict resolution, and use professional judgment as needed
• Represent the office during promotional events (Open Houses, Orientation, Workshops, Accepted Students Day, etc.)
• Assist director and associate director on special projects
• Advise and assist support staff and student assistants when necessary
• Work evening and weekend hours as necessary

• Travel to meetings, training sessions and conferences as required

Qualifications:

• Associate’s degree required, Bachelor degree preferred
• 3-4 years of Financial Aid experience strongly preferred
• Knowledge of Title IV programs and regulations
• Excellent organizational, interpersonal and communication skills
• Familiarity with Datatel software preferred
• Knowledge of Microsoft applications and computer skills
• Extensive knowledge of all applicable Financial Aid regulations
• Ability to manage multi task and work independently
• Superior attention to details

• Willingness to implement quality customer service strategies