Finance Manager - Credit And Collections

As the Credit & Finance Manager, you will lead a team of approximately 20 employees overseeing markets in Colorado, New Mexico, and El Paso, Texas, aligning with the company's vision of operating as "One Professional Team." The team comprises 17 individuals responsible for Credit and Collections functions, including processing customer credit applications, authorizing credit extensions, monitoring customer accounts, and taking necessary actions to ensure timely payments. Additionally, there are 3 Finance Group members in Colorado who support sales and customers in arranging external financing for equipment purchases.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Ensure consistent and timely publication of key credit reports.
• Manage the annual incentive compensation plan for managers/supervisors.
• Conduct annual reviews and salary adjustments for managers/supervisors.
• Define, implement, and maintain Credit/Finance policies and procedures.
• Identify and implement key performance metrics for Credit/Finance success.
• Evaluate department staffing and organization for optimal effectiveness.
• Keep internal personnel informed of issues regarding customer accounts.
• Represent the company professionally with customers, Caterpillar, Cat Finance, and other stakeholders.
• Foster cooperation and teamwork between the Credit/Finance Department and company operations.
• Develop managers and staff in policies and procedures.
• Communicate effectively with internal personnel and customers through various channels.
• Collaborate with the Sales Department, CFO, and occasionally 3rd party financing companies to create financing incentives and programs.
• Develop solutions for customer financing using internal/external resources.
• Ensure protection of Wagner's legal rights through state lien rights laws, bonding laws, proper documentation, and transaction structuring.
• Perform other duties as assigned by manager.

Travel Requirements:

1-25%

Competencies:

• Knowledge of credit/collections processes
• Knowledge and understanding of security and lien rights law/processes
• Risk mitigation/awareness
• Intermediate knowledge of Microsoft Word, Excel, and PowerPoint
• Intermediate knowledge of DBS, Billtrust CRM/Sales Link
• Telephone Skills
• Safety Knowledge
• Reading/Writing Skills
• Reasoning Skills
• Organizational Skills
• Communication Skills
• Basic Math Skills

Behavioral Competencies:

• ; Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• ; Providing direction, delegating, and removing obstacles to get work done.
• ; Handling conflict situations effectively, with minimum noise.
• ; Developing people to meet both their career goals and the organization’s goals.
• ; Adapting approach and demeanor in real time to match the shifting demands of different situations.
• ; Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Supervisory Responsibilities:

• Direct reports will include Assistant Credit Manager.
• Communicate expectations and maintain accountability of staff performance across the Credit/Finance Department.
• Periodically review work assignments and reassign as needed. Ensure proper enforcement of company policy/procedures.

Work Environment:

Noise: Quiet

Indoors

Physical Demands:

Talking

Sitting

Use of Hands

Hearing

Sedentary work that primarily involves sitting/standing but may require occasional lifting and/or moving up to 25 pounds.

Required Education and Experience:

• High School Diploma or GED
• College Degree Preferred
• 1-3 years administrative/clerical experience
• 5+ years customer service experience
• 3-5 years sales experience
• 3-5 years supervisory/management experience
• Additional Eligibility Requirements:
• Must pass all required pre-employment screenings, including but not limited to background checks, drug/alcohol testing, fit-for-duty testing, and any other job-related tests/screenings.

Employee Benefits:

Wagner Equipment Co. provides the following benefits to all full-time employees:

• Paid Time Off (PTO) Plan
• Work from Home option (2 days/week after a 90-day probation period)
• Company Paid Holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• 401K Savings Plan
• Tuition Reimbursement
• Employee Assistance Program (EAP)

Job Type: Full-time

Pay: $90,000.00 - $125,000.00 per year

Benefits:

• Employee assistance program
• Flexible spending account
• Health savings account
• Parental leave

Experience level:

• 10 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Aurora, CO 80011: Relocate before starting work (Required)

Work Location: Hybrid remote in Aurora, CO 80011