Job Description
Position Title: Finance & Insurance (F&I) Manager
Employment Status: Full-Time (Exempt)
Reports To: Finance Operations Director, COO
Job Summary:
As the Finance & Insurance (F&I) Manager at Bomnin Automotive, you will be responsible for overseeing the financial aspects of vehicle sales transactions. Your role will involve working closely with customers to secure financing, selling additional F&I products, and ensuring compliance with all legal and regulatory requirements. You will play a vital role in helping our customers secure the best financing options and protect their automotive investments.
Key Responsibilities:
Financial Sales:
- Meet with customers to discuss their financing and insurance needs.
- Present financing options and additional F&I products to customers in a clear manner.
- Assist customers in completing financing applications and securing approval.
- Provide expert guidance on F&I products, including extended warranties, service contracts, and insurance.
Compliance and Documentation:
- Ensure that all financing and insurance transactions are conducted in compliance with state and federal laws and regulations.
- Maintain accurate and complete records of all F&I transactions.
- Review and explain all financing and insurance paperwork to customers, ensuring they understand the terms and conditions.
Customer Service:
- Build rapport with customers and establish trust to facilitate the F&I process.
- Address customer questions and concerns regarding financing and insurance options.
- Provide exceptional customer service throughout the sales process.
Team Collaboration:
- Collaborate with the sales team to streamline the sales process and enhance the customer experience.
- Communicate effectively with the Finance Operations Director and other departments to ensure smooth operations.
Product Knowledge:
- Stay informed about the latest F&I products and financing options.
- Attend training and professional development programs to enhance knowledge and skills.
Performance Metrics:
- Meet or exceed sales targets and financial goals established by the dealership.
- Monitor and report on key performance indicators related to F&I activities.